bridgecrest.com

1.2
1.2 Based on 21 reviews

Bridgecrest is a licensed, third-party loan servicing company focused on servicing auto loans for @DriveTime and other affiliated finance companies....

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Average Rating

1.2

/
5

21 Reviews

5 Star
4%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
96%

All Reviews

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Review Time

Kayla Guzman
Im going to continue reporting this company for illegally and wrongfully reporting me for being 90 d

Im going to continue reporting this company for illegally and wrongfully reporting me for being 90 days past due on my car payment for the months of December 2025 and January 2026.

After providing countless proof that your system is WRONG and you as a company are WRONG, you continued to report me being 90 days when I had all the proper proof that I was always 60 days past due. Does not matter if I didn’t pay the full 383, I paid majority of it which was $300 for each month of December and the months prior and yet you continued to wrongfully report me.

So next month, I will report this company again and the months after. I do not care. You ruined my credit beyond repair and REFUSE to take responsibility for ruining it after I had PROOF of your wrong doings.

1
Date of experience: Feb 23, 2026
Elaine Walker
Payment Reporting Issues

My payments are scheduled for the 10th of each month. Unless you've traveled through time, today is the 9th, not the 10th. Once again, you have incorrectly and, I believe, unlawfully reported me as late when my payment isn't due until tomorrow. How can I be considered late if today is not my due date? Please correct my credit report, or I will pursue legal action. I will not allow you to continue damaging my credit with false reports.

1
Date of experience: Jan 09, 2026
oungou
Warning About High-Interest Lending

This lender employs predatory practices, offering long-term financing at high interest rates. It's advisable to steer clear, as you'll likely find yourself needing another vehicle before you've completed your payments.

1
Date of experience: Jan 03, 2026
Freddy
Predatory Lending Practices

This lender engages in predatory practices, financing vehicles for extended periods at excessively high interest rates. Avoid this option, as by the time you finish your payments, you may already need another vehicle.

1
Date of experience: Jan 02, 2026
Jacqui Butler
Unpleasant Customer Service Experience

My experience with this lender has been dreadful. I suggest looking into alternative options for auto loans, as the customer service here has been notably poor. It's best to avoid this lender if possible.

1
Date of experience: Jan 02, 2026
Guy L.
Frustrating Payment Process

Dealing with this financial institution has been frustrating. After making a payment, the approval takes several days, and extra payments towards the principal also require waiting for their approval. This process feels unnecessarily lengthy, and it disrupts my efforts to manage my loan efficiently.

1
Date of experience: Dec 30, 2025
_DracKar_59
Satisfactory Borrowing Experience

I borrowed a significant amount with a short payment term and have encountered no issues. Communication has been smooth, and I am completely satisfied with the service I received.

5
Date of experience: Dec 29, 2025
DoNaGa_98
Difficult Communication

While the vehicle purchase experience was positive, the financial service has been extremely disappointing. Communication has been challenging, with poor customer service and unprofessional behavior. I regret dealing with this lender.

1
Date of experience: Dec 23, 2025
Hayley Rogers
Excessive Interest Rates

I'm baffled by the high interest rate on my auto loan, especially when other institutions offer much lower rates. Despite making consistent payments, the amount applied to the principal is minimal.

1
Date of experience: Dec 16, 2025
Astrid
Scammers Alert

This company has proven to be untrustworthy. Payments are mishandled, and there are numerous hidden fees. Their professionalism is lacking, and interactions have been frustrating.

1
Date of experience: Dec 16, 2025

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Business Details

  • Bridgecrest is a licensed, third-party loan servicing company focused on servicing auto loans for @DriveTime and other affiliated finance companies.

  • language https://www.bridgecrest.com

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