us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Humberto
I couldn’t finish the purchase

I couldn’t finish the purchase, I texted to virtual help, nothing happened

3
Date of experience: Oct 25, 2025
Moises
very niceand easy

5
Date of experience: Oct 25, 2025
Mary
This was such a great experience

This was such a great experience. Quick service!

5
Date of experience: Oct 25, 2025
Brittany
I tried using Zip for the very first…

I tried using Zip for the very first time to try to get a Target gift card. You all took $178 from me and I never received the gift card, now I have to wait 48 hours to 14 days to receive a refund. I am very dissatisfied.

1
Date of experience: Oct 25, 2025
Half order correct

Half order correct, other half was not

3
Date of experience: Oct 25, 2025
Michael Mitchell
I didn't receive my entire order

I didn't receive my entire order. It was 28 pieces short.

3
Date of experience: Oct 25, 2025
Daddyfirefighter
So far so good

So far so good. Seemed to be a littleSlow getting them but they look good

5
Date of experience: Oct 25, 2025
KATHY SPINNER
Fast

Fast, efficient and easy

5
Date of experience: Oct 25, 2025
CLARE WILSON
People are nice to work with.

5
Date of experience: Oct 25, 2025
customer
Very disappointed with my shirt order

Very disappointed with my shirt order. The logo was as big as my hand and placed oddly. I was going to give one star. However, I must say that your customer service is great.

3
Date of experience: Oct 25, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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