us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Ruby Slider
Eye catching

perfect...

5
Date of experience: Oct 26, 2025
Steven Rakers
Great experience.

Thank you for working with me to stay jn my budget.

5
Date of experience: Oct 26, 2025
TAMMY
Excellent!

Ease of order, timely delivery and excellent product made this company our favorite!

5
Date of experience: Oct 26, 2025
Lisa Delaney
creating and ordering were very quick

creating and ordering were very quick

5
Date of experience: Oct 26, 2025
Odessa Wallace
I will be returning this order.

I will be returning this order.I sent a new logo and its not on the product. The order has additional charges that wasn't on the first invoice, this is fraudulent transaction. I will not pay custom fees 😤..I will buy my products in state .

1
Date of experience: Oct 26, 2025
Robert Nazarete
Cannot tell yet

3
Date of experience: Oct 26, 2025
William Butler
I haven't had any issues and that makes…

I haven't had any issues and that makes it great!

5
Date of experience: Oct 26, 2025
Angela Nieuwstadt
you are awesome!

5
Date of experience: Oct 26, 2025
Stevie Lomack
Order was not accurate.

Order was not accurate.

1
Date of experience: Oct 25, 2025
Amanda Nieweler
I made my first purchase from Pens.com

I made my first purchase from Pens.com. The product would not be shipped to my location so I would not have any idea what the end product would look like. No need to worry - my team who received this at a tradeshow loved it. Great quality and booth attendees liked it. I think we'll be purchasing this product as one of our event give aways for the 2026 season. Thank you pens.com.

5
Date of experience: Oct 25, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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