us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Steve
Easy to order and easy to pay

5
Date of experience: Oct 25, 2025
Bodi
I am still waiting for the new invoice…

I am still waiting for the new invoice as the design tool and proof does not show the line drawn through the font unless you zoom in. Neither one had a zoom in option. I did not first discover the line crossing out my text until the pens arrived. The second time was my 4th contact to customer care in which Adam was kind enough to enlarge the image. He and I agreed to 15% since he was more polite and helpful than the previous agent who hung up on me. Please send me my new invoice. Geraldine Bodi

2
Date of experience: Oct 25, 2025
AMANDEEP GILL
Very good service and easy to do…

Very good service and easy to do business with the company. Online payment QR code was easy and fast to pay.The girl who took my order was very nice and professional

5
Date of experience: Oct 25, 2025
Jack Simpson
Always Up to Snuff !

Always Up to Snuff !! Glad to have these handouts and the variety offered !! Quick turn around time !! All Good !

5
Date of experience: Oct 25, 2025
Lisa Chrisman
Perfect execution of order delivered in…

Perfect execution of order delivered in very timely manner

5
Date of experience: Oct 25, 2025
CLARE WILSON
People are nice to work with.

5
Date of experience: Oct 25, 2025
customer
Very disappointed with my shirt order

Very disappointed with my shirt order. The logo was as big as my hand and placed oddly. I was going to give one star. However, I must say that your customer service is great.

3
Date of experience: Oct 25, 2025
Joshua Adair
Some of the pens were deformed and…

Some of the pens were deformed and missing logos

2
Date of experience: Oct 25, 2025
Rich Bardol
Nice pens

It was very easy to place an order and everything was completed in a timely manner.

5
Date of experience: Oct 25, 2025
Nadine Nelson
Customer service was very kind and…

Customer service was very kind and helpful.

5
Date of experience: Oct 25, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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