us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Elizabeth Crowley
Very easy to use with no issues

Very easy to use with no issues

5
Date of experience: Oct 26, 2025
Louis
While your service is ok…

While your service was good I don't think that the vendor that was used is going to prove to be something that I will use againYour service was hard to maneuver. too many steps!

3
Date of experience: Oct 26, 2025
WILLIAM L CRENSHAW
With the exception of little hidden

With the exception of little hidden, undisclosed charges, my experience is always great with National pen.

5
Date of experience: Oct 26, 2025
Donald Meek
Pens

Great pen and fast shipping

5
Date of experience: Oct 26, 2025
STEVE BIEN
Despite the small size of my order I…

Despite the small size of my order I got very personalized attention in the order came up perfectly at a very reasonable price.

5
Date of experience: Oct 26, 2025
Geraldine H
Best

Easy, Beautiful and very reasonable price!

5
Date of experience: Oct 26, 2025
ronald epps
The product was great

5
Date of experience: Oct 26, 2025
TERRI YATES
The order was correct and arrived in…

The order was correct and arrived in one week

5
Date of experience: Oct 26, 2025
Don Daub
Multiple people from Pens.com Customer…

Multiple people from Pens.com Customer Care department contacted me and none of them appeared to have reviewed my issues or did they communicate with each other. You've lost me as a customer, after many years. I even referred other businesses to you, such as The Alpine Resort in Burkesville, KY.

1
Date of experience: Oct 26, 2025
Leticia Garcia
Lot of the pens did not work

Lot of the pens did not work. Was so embarrassed at the health fair.

1
Date of experience: Oct 26, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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