us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Amanda Nieweler
I made my first purchase from Pens.com

I made my first purchase from Pens.com. The product would not be shipped to my location so I would not have any idea what the end product would look like. No need to worry - my team who received this at a tradeshow loved it. Great quality and booth attendees liked it. I think we'll be purchasing this product as one of our event give aways for the 2026 season. Thank you pens.com.

5
Date of experience: Oct 25, 2025
Steven Tompkins
First order

First order. Found plenty of choices. Personal purchase and didn't want a large quantity or too pricey. I was surprised how quickly they were delivered. Hope the pens last and don't dry out before I use them.

4
Date of experience: Oct 25, 2025
JENNIFER HARDWICK
Rockstar Customer service

Customer service was so easy to work with. They honored a discount that had expired which I was most grateful for. they worked with me to expedite my order and I got it intime for my function. the product was great, exactly what I had hope for. thank you so much for your efficient handling of my order.

5
Date of experience: Oct 25, 2025
K. Marie
Won't let me add my TD card

1
Date of experience: Oct 25, 2025
Humberto
I couldn’t finish the purchase

I couldn’t finish the purchase, I texted to virtual help, nothing happened

3
Date of experience: Oct 25, 2025
James Sturgis
Outstanding service.

5
Date of experience: Oct 25, 2025
Robert Morgan
Shipment came on time

Shipment came on time, and Zip service was A+ on information, and when the payments are due

5
Date of experience: Oct 25, 2025
Daniel
It was really easy to use and it has…

It was really easy to use and it has affordable payments

5
Date of experience: Oct 25, 2025
SIMON L MCKELLER
Great service

⭐️⭐️⭐️⭐️⭐️Great service and will use again

5
Date of experience: Oct 25, 2025
martha
It was not difficulty to get in and…

It was not difficulty to get in and complete the process.

5
Date of experience: Oct 25, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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