us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

LEE B.  LASICH
The product is great!

The product is great as it holds many great things that are useful. Pen, small tablet and post it notes are always great!

5
Date of experience: Sep 08, 2025
LINDA WHITE
Outstanding Customer Service

I am always provided help from my customer service representative that saves me money and time. When I present a problem, they always provide a solution that works in my favor. The ease of ordering and receiving my merchandise in a timely manner is outstanding, especially since I am ordering for several different organizations!!

5
Date of experience: Sep 08, 2025
LINDA
Easy and quick service

Easy and quick service. Pens arrived as looking great!

5
Date of experience: Sep 08, 2025
Barry Birch
Sending pen samples between orders

Sending pen samples between orders. Appreciate this sales approach, enables the prospective purchaser to try out different pen styles!

5
Date of experience: Sep 08, 2025
MARIO SEVILLEJA
My email is wrong

My email is wrong, missing letter “M” at the end powerandlightelectric@ yahoo.co

1
Date of experience: Sep 08, 2025
Look nice and writes excellent

5
Date of experience: Sep 08, 2025
Same pens, same art, received half the order

I ordered 2 colors of the same pen w/ the same artwork in the same color. One artwork for one of the pens was changed and it took several emails and a phone call to correct it so it would be the same as the other pen. Received half my order very quickly with the right artwork and still waiting for the second half of the order. I don't understand when you order the same art on 2 different colored pens why they aren't the same right away.

3
Date of experience: Sep 08, 2025
Rudy Arnold A
Excellent All-Round Service

Quick creative turn around. Got the help I needed to get the look and feel I wanted very quickly. Great Job all around.

5
Date of experience: Sep 08, 2025
DUMOR LLC
I appreciate the promptness in…

I appreciate the promptness in receiving my pens. I didn't realize that the white pens would not show our logo very well. Other than that I am very happy with my purchase. And especially pleased with how quickly they arrived.

4
Date of experience: Sep 08, 2025
A satisfied customer
Customer Service that is alive and well!

From beginning to end the experience of creating the tee I wanted to send my brother for his birthday was excellent! I would recommend pens.com to anyone wanting to design a custom tee for themselves or someone else.

5
Date of experience: Sep 08, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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