us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Joan Mooney
ESET has been a good

ESET has been a good source in the years I have been using it for my home personal computer! I have had virus' caught by it and notifications of unknown user's sending me stuff. Renewing it every 2 years saves me some time there too.

5
Date of experience: Sep 09, 2025
Mark Churchill
Quick and Easy to install

Quick and Easy to install. I have used ESET for about 4-6 years for my Desktop. Recommended by sales geek at Micro Center and I love it. Norton and MacAfee were slowing down my computer, ESET does not!

5
Date of experience: Sep 09, 2025
Larry Harrison
Google Pay was the cause of the problem, so I had to contact support so I could remove the subscript

I have been using ESET for several years without any issues. Most issues I had were technical issues that I could resolve myself, if not then I would call for tech support.

5
Date of experience: Sep 09, 2025
Jim A.
It is EASY to get in touch

It is EASY to get in touch. One simple phone call.

5
Date of experience: Sep 09, 2025
Fred Voeltz
works ok

works ok, as far as I can tell.

5
Date of experience: Sep 09, 2025
Virginia Porter
Always worked well on my computer

Always worked well on my computer

5
Date of experience: Sep 09, 2025
John Brey
Tech support very friendly and helpful.

Tech support very friendly and helpful.

5
Date of experience: Sep 09, 2025
John Rankin
We've been 'with ESET for 12+ years and…

We've been 'with ESET for 12+ years and you've been the good watchdog in that time. Just one item: Some weeks ago I got a Trojan H on my Samsung Android. Calling your techs did not help, I was advised to reset the system. I went to a Russian technician here in Redmond and he "cleaned" the phone in an hour. I assume that this required a hands-on repair.We will stay with ESET!

4
Date of experience: Sep 09, 2025
boolapin
The whole process after the order is…

The whole process after the order is placed to the time I received the order took way too long.

1
Date of experience: Sep 09, 2025
ronronoha
Spectacular From browsing to checkout

From browsing to checkout, everything is always delightful and super smooth. Plus my package arrived quick.

5
Date of experience: Sep 09, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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