us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Renee Doyle
Great Pens!

Very easy to order and arrived quickly

5
Date of experience: Sep 07, 2025
Doug Morse
Still waiting for issues to be resolved…

Still waiting for issues to be resolved with order

2
Date of experience: Sep 07, 2025
Diana Herrera
The quality of the material the pens…

The quality of the material the pens are made of, I love it.

5
Date of experience: Sep 07, 2025
Martha Haynes
I needed to speak with someone and I…

I needed to speak with someone and I did get to speak with a live person! That was great! The products are really good and I like the free samples I get in the mail.

5
Date of experience: Sep 07, 2025
Alicia Higginbotham
Pens.com a great choice

Pens.com did a custom edit to my print piece and made our company name really stand out. They were responsive and fast!

5
Date of experience: Sep 07, 2025
DEWAYNE AYLOR
Had a great order all pens looked…

Had a great order all pens looked great. Well packaged and quick arrival. I have been ordering all my office promos from yall for years. Great service!

5
Date of experience: Sep 07, 2025
William Berg
I am not really happy about the setup…

I am not really happy about the setup charge with each order, especially since it is not changing

3
Date of experience: Sep 07, 2025
Kat Say
Write nice.

5
Date of experience: Sep 07, 2025
DEBBIE FLINCHUM
I have spoken to several people with…

I have spoken to several people with pens.com in reference to my invoices and I will NOT pay until this problem with the invoices is resolved.I will NOT do business with you again until there is a resolution to this isolated situation.I am waiting to hear back from the CEO.

1
Date of experience: Sep 07, 2025
KAREN J PURDIE
Large cost of tariffs

2
Date of experience: Sep 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More