Review Time
First off I didn't like that you charged an extra for for tariff. This should have been absorbed by your company. Second I ordered 1000 pens and to date only 500 have arrived. Of those 500, they write well however the red cover over the gel tip is hard to get off.
I was pleased with the prompt delivery of the items. They will serve as effective handouts for our company. However, I have two concerns to address. First, I anticipated receiving an assortment of colors, yet only one color was provided. Second, during packing, several items had the battery tabs dislodged, resulting in the lights being activated. Consequently, the majority of the batteries were nearly drained. It is essential to enhance quality control measures to prevent such issues in the future.
The reorder transaction for the pens was simple and smooth. We needed to make one adjustment to the printed wording; proof was back in no time. Pens were processed and shipped in a timely manner. Five stars to Terryann our Sales Rep for the great turnaround time and communication. Our members love the pens and always asking if they can take it with them!
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.
Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more
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