Review Time
Alex C was the most communicative and informed of all the people we dealt with for our sale and purchase. She kept us up to date and provided a really helpful go-between us and the vendors. She always responded promptly and was really helpful throughout the process. She was particularly helpful on moving day when we were stressed about a potential delay to getting the keys. She worked some magic and got us in there in good time, so the removers could do their work in good time.
We were also really impressed with the welcome pack from MS, even though we were the buyer, not their client. The toolkit especially came in really handy as we were putting bits of furniture together and just generally getting the place sorted.
We have sold two houses with Manning Stainton and have been very satisfied with how the sales were handled. Charlotte Poutney was patient and professional throughout and despite being caught up.in protracted negotiations remained tactful and sympathetic to both ourselves at the buyer. Charlotte is a brilliant representative of this estate agent and we would be happy to use them again in the future.
Alex, the Branch Co-Ordinator was amazing from start to finish, she was always on top of the process, giving frequent updates, responding quickly and always being so helpful and friendly. Having Alex as my agent as a first time buyer really put me at ease and answered any concerns and queries I had.
Our whole chain was managed by Manning Stainton and they did everything they could to help support us through the process.
What we thought would be a quick sale turned into a more complex sale lasting 8 months, which could have fallen through multiple times.
Phoebe Penrose and Emma Hart showed true grit to get our sale over the line, it was a true team effort and one we all celebrated!!
We had a hiccup at the final hurdle of our purchase as Barclays Bank was down and funds couldn't be transferred. Abi Clayton was supportive and calm after receiving numerous phone calls from me panicking (in tears!) we wouldn't get in. We eventually got the keys at 5 minutes to 5 and again all celebrated.
Thank you to those 3 ladies, they all know the challenges we faced, stuck by and did whatever it took to get it all over the line
Bel was fantastic throughout the sale of our property. From the outset she was fast, proactive and extremely clear in her communication, keeping us fully informed at every stage. She helped us understand the process and set honest expectations from day one, which made the whole experience far less stressful. Thanks to her approach the house sold within two weeks of going on the market.
My family has consistently relied on this company for our needs, and once again, the service exceeded our expectations. The representative we worked with was outstanding. She addressed all our questions, showed great patience, and ensured progress even when obstacles arose. She kept us updated throughout the process, coordinated with our legal advisor, and was always quick to provide helpful advice whenever we needed it. We will definitely recommend this service to our friends.
"As a legal representative for the buyer, I can confidently say that the support provided has been outstanding during this transaction. Always accessible and empathetic to my client's needs, the proactive efforts truly facilitated a successful outcome. It has been a pleasure collaborating, and I wholeheartedly endorse these services!"
We’ve had an exceptional experience with the company, as a representative assisted us in securing bookings for viewings and navigating the offer process (which included best and finals). As first-time buyers, all our numerous questions were answered quickly with valuable insights, making our time with the company a pleasure. I would certainly recommend their services!
This was the best experience I've ever had. I received fantastic assistance from a representative who was knowledgeable and provided clear explanations about the property I viewed, covering all the important details. Thank you to the team for their professionalism and excellent service.
Claim your business profile now and gain access to all features and respond to customer reviews.
