us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

DONALD BRUCE
President

Being a previous customer for years, I received a promotional pen which was a widget pen. I went and ordered 100 pens with the order blanket that was sent with it online and then it up getting the regular pens that I bought before I had a special customer I was going to give them to When I called. They said I made a mistake so I ordered 50 pens widget for my customer. I don’t know if I’ll order from you again.

1
Date of experience: Sep 04, 2025
RACHEL HAMBY
Perfect Mugs

Pens.com made it easy to order our mugs in plenty of time for Christmas! I sent them my artwork & in a few hours they sent me a picture with the right colors to get my approval to proceed. Pricing was the best too as I checked with 3 other companies. Not one arrived damaged either. Thanks!

5
Date of experience: Sep 04, 2025
David Price
Great service and good delivery tome

5
Date of experience: Sep 04, 2025
Rufus
Ordering the pens online

Ordering the pens online. It's easy and very convenient. Price is a little steep, but it's okay..

5
Date of experience: Sep 04, 2025
Anna Moser
Great value

Great value! Easy to order! Quick delivery

5
Date of experience: Sep 04, 2025
Barbara
Aya was AWESOME

5
Date of experience: Sep 04, 2025
David
Great experience

Great experience, fast, easy, timely, complete.

5
Date of experience: Sep 04, 2025
Larry Deboer
Great pens with reliable ink…

Great pens with reliable ink production. Turn around time for reorder is s-l-o-w.

4
Date of experience: Sep 04, 2025
Lucinda Belcher
The writing is a bit blurry

The writing is a bit blurry. I wish we had been notified. On the picture for the proof, it was not blurry. Otherwise, the pens are good. Thank you!

3
Date of experience: Sep 04, 2025
Jason Jodon
Quality items shipped quickly

Quality items personalized and shipped quickly. Pens write very smoothly.

5
Date of experience: Sep 04, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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