us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Randall Hunt
Easy subscription renewal

This was very easy to renew my subscriptions. No questions and quick.

5
Date of experience: Sep 04, 2025
Claire Rivest
I have the upmost confidence with ESET

I have the upmost confidence with ESET. It is easy to use, you are notified whenever there is an unwanted program or person wanting to infiltrate the system.I highly recommend ESET to my friends and family.

5
Date of experience: Sep 04, 2025
James B
Secure

Once I was able to figure out how to order what I needed the purchase and download was very easy. I feel protected.

5
Date of experience: Sep 04, 2025
Loves To Read
Great security software!

Your reminder when your software is about to renew is quite helpful, and updating our security software is both quick and simple.We've been using ESET for somewhere around 20 years now, and we've been so happy with the results, we'll never use anything else!

5
Date of experience: Sep 04, 2025
Mike Cappello
Not very easily modified, or customized. Take what you get and like it. Or else.

ESET has always been difficult for end users to apply settings to match their specific needs. Kaspersky was MUCH easier. It is a very strong product and as such is great. It is fine for those with a "Set it and Forget it" mentality. I am also displeased with the removal of the Password Manager. While I am a lifetime member with Dashlane, many people could benefit from a password manager. One which is incorporated into their security suite was a great idea. So much for that though. In short, I miss Kaspersky. Being forced to use the SECOND BEST is frustrating.

3
Date of experience: Sep 04, 2025
Jimmy Scott
Eset: Consistent, high performance security.

Eset has provided me with consistent high-performance security and peace of mind for many years.

5
Date of experience: Sep 04, 2025
William Sansalone
The key thing that motivated me to give…

The key thing that motivated me to give this rating is TRUST.Because of my age and ZIP code, I get "tons" of emails --of which many are scams. Whenever I hear from you--AND AM SURE it's you, I relax!

5
Date of experience: Sep 04, 2025
Charles R. Nelson
Great Accessible Product that Protects

This is my second year of using your product. I am grateful that I chose wisely. I just need to know how to protect my laptop, Ipad and phone to ESET.

5
Date of experience: Sep 04, 2025
Bob B.
my last contact was great

my last contact was great. he solved the issue. the rep b4 that, no so

5
Date of experience: Sep 04, 2025
Sharon Jewell
It is easy to install and the renewal…

It is easy to install and the renewal is simple

5
Date of experience: Sep 04, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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