us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Phil's Deals
The card reader is junk

The card reader is junk. I have to manually enter everything. Makes checkout really slow and awkward.

3
Date of experience: Sep 05, 2025
Robert Byers
How it was when I renewed ESETIt was a easy understandable method of…

It was a easy understandable method of renewing.

5
Date of experience: Sep 05, 2025
Virginia Graybill
Renewal of subscription

It was painless to renew my subscription

5
Date of experience: Sep 05, 2025
Bill H.
Still just getting used to this…

Still just getting used to this security program. FOR A NUMBER OF YEARS i HAD THE FREE VERSION OF "CCleaner." One of their features that I am missing was a pop-up reminder to scan my computer for bad stuff. They also had a toggle that I would use after a clean scan to get rid of cookies, which also would rearrange data on my hard drives to clear up space on the disk. I do not even know if ESET has or does these things because I have no printed use guide book and I have not found anything in the program that tells me.

3
Date of experience: Sep 05, 2025
Brian Belt
They answer all questions well so you…

They answer all questions well so you can understand. If you call them they do the same. Never had an issue in any correspondence with the company.

5
Date of experience: Sep 05, 2025
Boris Topic
I like the fact that ESET is doing a great job at protecting my digital information

I like the fact that ESET is doing a great job of protecting my digital information. Also, having ability to run scans on the computer is very convenient, since it enables me to see if there is any harmful software on my computer. Also, ESET software is very effective in eliminating any harmful software that is discovered by the ESET scan.

5
Date of experience: Sep 05, 2025
Frank Buck
Good product but their Customer Service…

Good product but their Customer Service people seem confused...

4
Date of experience: Sep 05, 2025
Mary Brumley
Good CompanyCustomer service is fantastic!

Customer service is fantastic!

5
Date of experience: Sep 05, 2025
Patricia  Cox
The constant updates and the convience

5
Date of experience: Sep 05, 2025
Pat Grant
Renewing my coverage online was full of…

Renewing my coverage online was full of misdirection.I ended up with two subscriptions and found no way to contact anyone to straighten it all out.

2
Date of experience: Sep 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More