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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Marshall Kelsay
Renewal of the product went flawlessly…

Renewal of the product went flawlessly as did the download and use of Password Manager. Nice to have everything in one app!

5
Date of experience: Jul 07, 2025
Rudolph Klanseck
Over 14 years Eset security scans have…

Over 14 years Eset security scans have not allowed a single virus or malware attack to disrupt my computer. The software has never failed to launch upon computer startup nor have any Eset scans fail to somplete. In summary, Eset has demonstrated excellent, dependable performance.

5
Date of experience: Jul 07, 2025
Judy T
Slow start

Initial load of eset when I boot my windows 7 pro laptop takes way too long and slows down my other required startup programs. Every day!

3
Date of experience: Jul 07, 2025
Thomas
Satisfied

I don't even have to think about it. I know I'm safe.

5
Date of experience: Jul 07, 2025
Joann Crescenzo
Confidence

Confident that my information is safe. Use for browsing, not Google.

5
Date of experience: Jul 07, 2025
Lee Boone
Just a week ago I had help from one of your technicians to rid my computer of a McAfee Virus. He fou

The technician who helped me was able to get rid of the McAfee Virus.

5
Date of experience: Jul 07, 2025
Connie
Senior safety

I am elderly and very technically challenged so I trust ESET to keep me safe. Thank you.

5
Date of experience: Jul 07, 2025
Barbara McElwain
Easy to renew online

Easy to renew online. Clear instructions.

5
Date of experience: Jul 07, 2025
Loren Taylor
Eset lost my identity protection data.

I purchased a new computer. When I tried to login to my identity protection, it kept telling me I would receive a code in my email account. Long story short, I never received a code. I called customer support and received multiple bs answers over several calls. I paid a king’s ransom for protection that is nonexistent. The worst part of this ordeal is no one can explain what happened to my financial data. I have zero trust with Eset. Don’t believe all the glowing reviews.

1
Date of experience: Jul 07, 2025
Thomas Kopecky
good fast service

5
Date of experience: Jul 07, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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