Review Time
They keep repeating themselves. They have had my review for a new location and they won’t help me at all and I mean at all. They keep saying two days and it’s been 7 and here we are on a Friday so you know what that means it will be Monday when and if I hear anything. Nobody can run a business like this, we are almost out of fuel because they have our $2800 held hostage after I’ve given them all them all the info. They connected me to the advanced support team and it sounded like she was asleep and wasn’t concerned with anything I had to say it’s probably because it’s in another country so it’s the middle of the night. After all this I can’t wait to deactivate my account after wasting 20 hours this week on the phone with them. They DO NOT CARE AT ALL
Square has been great for my "hybrid" business - we have a robust online ordering system as well as a retail specialty food store with a cocktail bar and lunch service. No other POS system could integrate these revenue channels seamlessly. Square has also scaled with us -- we started out selling cheese at local markets and online, and no have grown 3x in the last 5 years. The community and staff have also been so helpful in having conversations about how to make everything run even more smoothly!
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