us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Charles Harrison
reasonable price

reasonable price, easy to use, timely updates, I feel confident that they are securing my machine.

5
Date of experience: Jun 06, 2025
Barry Easley
Always keeping me safe for almost 10…

Always keeping me safe for almost 10 years!Thank you!

5
Date of experience: Jun 06, 2025
Philip Torregrossa
ESET Protection is Worth the Investment.

I have a high-end gaming PC, and ESET is essential to keeping it running in peak condition. I Have used ESET as my anti-virus & firewall for some years now. I have never gotten an infection while browsing the web. I am a gamer and I do use mods in most games. ESET has not failed yet to catch a bad download. I have had a couple of viruses from the mods (My Fault), and EST has always been able to rectify the Issue. I am on Windows 10 for 3 years and have not had to do a reinstall.

5
Date of experience: Jun 06, 2025
Cargill�Cynthia
Would like more clarification

Once I renewed, and upgraded, my subscription the other day, I have no idea on what I need to do next. Directions are not clear and what I was reading seems like a lot of work and doing things I really don’t understand.

3
Date of experience: Jun 06, 2025
John Clark
Always good to work with eset

5
Date of experience: Jun 06, 2025
Richard Carroll
Website needs some simplification.

I like the protection but it's a little hard to navigate. I just wanted to change my credit card info and it took too long to find out how. Why not simplifying the procedure.

2
Date of experience: Jun 06, 2025
Duncan Vines
I have never felt so secure online than…

I have never felt so secure online than with ESET

5
Date of experience: Jun 06, 2025
M. Biery
Quick and Easy

The person who helped me transfer my coverage to a new device was respectful and explained exactly what he was doing throughout the process.

5
Date of experience: Jun 06, 2025
David E Price
stop auto renewal

You need to stop the auto renewal or make it more easy to cancel the auto renewal. I searched and could never find how to cancel the auto renewal. 1 star is the lowest rating I could give because that's the lowest you showed.

1
Date of experience: Jun 06, 2025
Trash Be Gone
Always helpful.

Always helpful.

5
Date of experience: Jun 05, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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