Review Time
My former employer assisted me in opening a salary account with a bank. I utilized this account for about a year. Recently, I encountered a problem where my account was put under a withdrawal freeze. When I reached out to customer support, the response was inadequate, and there was no local language assistance available. Eventually, I was told that the withdrawal was frozen due to multiple transactions. While I acknowledge that I used the service frequently, I have one question: if that was the issue, why was only the withdrawal option frozen? Why wasn't the credit option also restricted? Due to this unsatisfactory experience, I cannot recommend this bank to anyone.
My previous employer helped me set up a salary account with a bank. I used this account for about a year. Recently, I faced an issue where my account was put under a withdrawal freeze. When I reached out to customer support, their response was unsatisfactory, and there was no local language assistance available. Eventually, I learned that the withdrawal was frozen due to multiple transactions. While I admit I used the service frequently, I question why only the withdrawal was frozen and not the credit option as well. This poor experience leads me to not recommend this bank.
As the legal heir to a small amount of money, my experience with this bank has been miserable. Despite submitting all required documents, the local manager made the process difficult. Complaints to higher authorities yielded no results. The customer service is dreadful, and I dread having to escalate matters further.
I transferred money on a specific date, but the beneficiary did not receive it. After contacting support, they promised a resolution that never came. Each follow-up resulted in vague answers and no commitment to a timeline for the refund. My experience with this bank's customer service has been extremely disappointing.
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Union Bank of India was established on 11th November 1919 with its headquarters in the city of Bombay now known as Mumbai. The Head Office building of the Bank in Mumbai was inaugurated by Mahatma Gandhi, the Father of the nation in the year 1921, a...
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