us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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BENTLEY
I've been a subscriber for years

I've been a subscriber for years. This year I hope to understand it more, but I feel safer with your product. I want to learn how does ESET interact with WIN 11 security; and how do I know if my firewall is blocking something (e.g., I can't get my PC to recognize my brother printer that is connected to the same home network.)

5
Date of experience: May 31, 2025
I can run the program

I can run the program and it says I have cookies and trackers , each time I run the program it does the same thing an it doesn't get rid of them ! Big question 🤔 what is the program supposed to do. 🤔🤐

3
Date of experience: May 31, 2025
Pamela Davis
Great customer service

Great customer service. I like the idea of talking to a professional. Thank you.

5
Date of experience: May 31, 2025
Teresa
Absolutely the worst experience I've…

Absolutely the worst experience I've ever had with a payment processor.I signed up for Square to accept ACH payments from a customer. The platform let me create and send the invoice, and the customer submitted payment. Several days later, Square deactivated my account without any explanation. At first, they claimed the funds were never withdrawn — but days later, I received notice that the money was taken from my customer's account.Since then, I’ve been caught in a nightmare of customer support loops. I can’t issue a refund through the dashboard because my account is deactivated. Support repeatedly told me it was “being escalated” and that the funds would be returned to the customer in 2 business days — it's been over a week and nothing has happened. Every time I reach out, I’m transferred from one rep to another, and no one can provide a resolution or even basic follow-up.This company is clearly not equipped to handle legitimate business needs, especially when large amounts of money are involved. Absolutely unacceptable. I would strongly advise other small businesses to stay far away from Square.

1
Date of experience: May 30, 2025
Anthony's Roadside
After 3 years of loyal service and no…

After 3 years of loyal service and no disputes, my account was under review and closed within 30 minutes with no warning with over $1,000 in the bank. They are threatening to hold it for 90 days and are refusing to reverse it or tell me why it was closed. I have not done anything against the law. I have always been upfront and honest with my business. All my customers know exactly what they're getting, what they're paying for and again over the course of 3 to 4 years I have not had one dispute. I've had multiple loans opened with square and paid off to current. My account is never otherwise been under review. This is how they treat loyal customers. That's ridiculous and the helpline is no help. They cannot get you to somebody that can reverse that deactivation

1
Date of experience: May 30, 2025
Teresa Bledsoe Sanford
Great Security

I have used ESET for about 10 years and haven’t had any problems whatsoever with my PC being hacked. I feel secure using ESET and would highly recommend it.

5
Date of experience: May 30, 2025
Jean Lorig
Excellent Service

If I have a need to contact customer service they are quick to respond and always courteous.

5
Date of experience: May 30, 2025
Patricia Lane
Boosted confidence

I used to have what I thought was an anti virus program, but it really wasn't and my computer was really slow. When I got a new computer the company that transferred my data to the new computer recommended ESET. My computer is so much faster now and I feel more confident about being protected.

5
Date of experience: May 30, 2025
Patty  Robbins
Always A Winner

Always A Winner! We use these as givaways at our market table- the kids love’em and so do the parents! Thank you Products are better than described - delivered to use in timely manner, in good shape and professionally provided- highly recommend

5
Date of experience: May 29, 2025
Shoaib khan
Great earn money

Great earn money

5
Date of experience: May 29, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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