Review Time
SQUARE RUNS ILLEGAL BUSINESS!! ABSOLUTELY HORRIBLE SHADY CO. True what others said: Stupid rules, no legit reasons, CS is non existent! Don’t believe those glorious reviews- they’ve written by Square! I received PENDING DEACTIVATION NOTICE & ACCNT WILL BE DEACTIVATED IN 30days. After 3 years of giving Square business and $205K yearly gross sales on which they made money. they kick me out with zero explanation as to why. For 3weeks I’ve been emailing, calling for responses and response is “it’s impossible to give you which section of the rules you violated and we have no facts of violation“ Really? They don’t even know what I violated? One agent said my business isn’t supported. How so a legit business Airbnb/short term rental business isn’t supported???? So there are millions of other Airbnb hosts in a world and Square doesn’t take any of them??But why not say this to me Before I opened accnt ?? they asked what type of business & only than qualified me to open Square accnt. Which I operated for 3years with zero changes, except growing sales volume so it was fine for 3years and suddenly it’s not??? Stupid rules, nonsense, horrible CS! I’ve barely had any disputes, my transactions are solid, mostly swiped card in person. Happy customers. I provided my Airbnb Superhost accnt & other platforms. I only take CC from direct clients or platforms who make host to take direct payments. I was even denied to speak to a manager. Square throws their customers & can’t even get simple explanation as to why account suddenly disactivated after 3 years of doing nothing wrong??? So shady, unprofessional & grossly wrong. This Co should go out of business! And their answering on reviews is they can’t find account is also grossly wrong. They ask Trustpilot privately to provide account info which I did. They can find my account. And offer support. Sadly they don’t! UPDATE ON THEIR RESPONSE: They asked me to contact them but provided page that takes back to Customer service who didn’t provide resolution nor answers. RIDICULOUS! I CALLED DOZEN TIMES CS, that’s what I’ve written in my review THEY SAID THEY DONT KNOW WHY MY ACCNT WAS DEACTIVATED! What a horrible co! Even their replies to bad reviews are non sense !
am trying to claim Payment Card Settlement and they want 2004 through 2019 Credit card numbers , I got all the numbers from other Merchant processor I worked since 2009 through to first half of 2013 .I work Square 2013 through 2024 and I need Visa and Master Card Statements but Square only provides starting 2022 . I paid over $70000 merchant processor fees to Square and I am entileted to get most of them back but since I don't get numbers from Square I can't . I talk to Square Supervisor she just apoligized for inconvenience . I told them thousands of your Merchants will be affected and they will come back and hit you hard if they don't get what they deserved and received another apology
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