us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Kate's Gallery
easy to use and very reliable

5
Date of experience: Aug 27, 2024
T&J Farm and Services
Super easy

Super easy and convenient.

5
Date of experience: Aug 27, 2024
Richard Harris
Square has trouble understanding their role.

I become involved with square as a credit card processing vendor for labor provided.Square was difficult to verify in the beginning. Square was difficult to get to accept the verification process had occurred. Square has trouble understanding their role.After holding up payment to and growth of a new business., Square finally said all was well and I could begin, The second payment is locked in limbo unless I give up my customers information and personal records and conversations with my customer(s) as well as documents as to how I created a bill and the method of pricing. I provide fixed fee services plainly printed via Square's invoice app. Square has no problem picking and choosing whom they will allow to succeed via their app and when and what amount they would hold as hostage for the customer's and business's private files and 'recipes for success'Bottom line Square wants full control and access to your business if you refuse to provide it they will cut off access to your money. As a service provider who refuses to provide services rendered after collection they are nothing more than an aggressive absconder of wages paid.Square is candid in their intent to withhold payments collected unless they receive information they are not lawfully entitled to about your customer(s). Their intent can only be nefarious. Your financial institution and your customers financial institution control and regulate all matters related to your account. Square would like to take control as the provider rather than the processor. Every interaction to gain compliance of services paid result in attempts to update and further intertwine their "paid" services into your and your customer's business.Buyer beware ...no one is entitled to collection of your money and then proffering to hold it indefinitely. Such is a criminal act, and for square it would seem it may be a multi-million dollar business with interest added to the till daily until you agree to be complicit in the commission of a felony act by providing legally protected information.

1
Date of experience: Aug 27, 2024
Juan Carlos Paz
Your deliveries take foreeeeever.

Your deliveries take foreeeeever.Last time ordering anything on line from you.

2
Date of experience: Aug 27, 2024
APM
Need to work on your Sizing Guide and do customers have to pay for shipping for their returns…

So far my experience with has been subpar. Between the poorly defined shirt sizing (usually a large, looks like I’ll be needing an XX-large), and having to pay for shipping on my return not only lessen my experience with SuperDry.

3
Date of experience: Aug 27, 2024
Stacey Soto
I still have not received my item

I still have not received my item. I bought this backpack for school which started on 9/5/24 and no news as to where is my order. I need someone to tell me what happen. I am not happy at all and you charged 7.99 for shipping for what.

1
Date of experience: Aug 27, 2024
Steph
Good Online Experience!

Relatively fast shipping from the UK! It would be helpful if they list the country the sizing is in. Even though it was the US site, I was still a little concerned that the sizing displayed was UK and not US. Luckily it all worked out but still, labels right on the page would be helpful. Love the coat though!

5
Date of experience: Aug 27, 2024
Alis Ayrapetyan
Your customer service is terrible I…

Your customer service is terrible I purchased something and I cannot return the item because I don’t have the order number and I cannot talk to live person I I will never order anything from you .Thank you

1
Date of experience: Aug 27, 2024
Arkisha Richardson
I have not received my package

I have not received my package, I want my money returned

1
Date of experience: Aug 27, 2024
Mousa Khalid
The delivery service is very bad

The delivery service is very bad, no tracking and it took +10 days to get my items.

3
Date of experience: Aug 27, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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