us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Samantha Lewis
Wren made it very easy to pick what we…

Wren made it very easy to get what we wanted.I must say the customer service is superb. They answer all of your questions and they make it very easy.Order number is 10294747

5
Date of experience: Jul 31, 2024
Artworks
POS for retail

The system is easy enough for my volunteers which is wonderful. I still do however wish that when I had a question I could actually get a person. There are reports I want to run that a person might be able to help me with, questions about charging customers for the CC fees we get charged, etc.

4
Date of experience: Jul 30, 2024
Thomas Stanton
Absolutely god awful

Absolutely god awful. A couple days after I opened the square checking/savings account I transferred all of my savings into that savings account and the next morning my account was suddenly closed for no apparent reason but better yet they have been keeping the money I transfered into the account. Won't respond to emails. I was told they will release funds after 3 months it's been well over 3 months and still nothing. It's been by far the worst customer service I have ever delt with and when I ask when I'm get can withdraw my funds all I get as response is"after reviewing your ur account we have determined that you can't proceed cess payments with square ". Long story short worst customer experience I've ever had with any payment processor I've ever worked with

1
Date of experience: Jul 30, 2024
Sheana Rei
I signed up for Square so that I could…take payments for my small business

I signed up for Square so that I could take payments for my small business. They sold my information and now I get 15-20 spam callers every day, Monday through Friday between 8am and 5pm. From all sorts of numbers so can't just block. Now Im going to have to change my phone number. Thank you Square! DO NOT RECOMMEND THIS COMPANY TO ANY SMALL BUSINESS OWNER.

1
Date of experience: Jul 29, 2024
JJBodyBeaute LLC
Square payment is the best service

5
Date of experience: Jul 29, 2024
SRO
I just love superdry

5
Date of experience: Jul 29, 2024
Gregory Sieber
I feel like you have abandoned your…

I feel like you have abandoned your athletic line in favor of poor fitting clothes with cool graphics. That strategy may work for a few years, but will not create the brand loyalty for long term success. Your return process is a huge hassle by modern standards. I am done and moving on to other brands.

2
Date of experience: Jul 29, 2024
Sent my beanie with a security tag…

Sent my beanie with a security tag still attached

2
Date of experience: Jul 29, 2024
Street Sweets, LLC
Square in a food truck…

We use Square Register in our food truck. It’s very easy to set up, and use. We have the cash drawer and printer as well. If there is one negative aspect, it’s the fact that you need a reliable internet connection. In some areas (rural Kentucky ) we just don’t have good service which really makes using square useless. I’ve never had much success with the offline mode. I really can’t blame square for not having a reliable internet, but wish that they could make offline payments easier.

5
Date of experience: Jul 27, 2024
Y.M. Hapmton LLC
Time of response.

5
Date of experience: Jul 27, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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