us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Katie
Love

Everything I have ever bought from here was great quality and true to size love this brand

5
Date of experience: Jan 08, 2024
Michelle M
I was super upset about delivery time I…

I was super upset about delivery time I paid for express shipping it took 20 days from purchase to arrive

2
Date of experience: Jan 08, 2024
Tamika Carty
I love my new jacket

I love my new jacket. It's super warm and arrived earlier than expected.

5
Date of experience: Jan 08, 2024
Rebecca Davis
Good communication concerning order.

Whole process timely. Very good with communicating process of orders and return.

5
Date of experience: Jan 08, 2024
Mandy Thornton
Bad Experience

This was my first and only time ordering from Superdry. I received my package quickly but due to the courier service the packaging and its contents were damaged and unusable. I spoke with 3 different customer service ladies before getting one who helped me and then had to pay an additional $6.95 to return the item. I would not recommend buying from the online store and just shop the actual storefront.

1
Date of experience: Jan 08, 2024
Stacey Ziegler
Very warm and high quality

Arrived quickly! Beautiful vest. I love it. Very high quality. I will be ordering from you again!

5
Date of experience: Jan 08, 2024
Joseph Borge
Satisfactory customer service

The response from customer service is a little late (usually after 2 days) but their help was satisfactory. Alex understood the issue and tried to help remediate the issue for us but the warehouse ran out of the product. I was refunded for the fault by Superdry.

5
Date of experience: Jan 08, 2024
Michael Rodriguez
This is my second Everest Parka and…

This is my second Everest Parka and this time I went for the long model. The quality is outstanding and it kept me warm during a recent deep freeze in my town, below zero.

5
Date of experience: Jan 08, 2024
Glowtech Mobile
I have been a small business owner for…

I have been a small business owner for 6 years now going on 7 and I cannot tell you enough about how thankful I am for square. My business has increased sales by 28% percent annually since I have been doing business with square. It is by far the most reliable POS system you can find. A+

5
Date of experience: Jan 07, 2024
K.G.N.
All in one

All in one. Easy to work with all the multiple functions that are helpful in retail.

5
Date of experience: Jan 07, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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