us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

E. Long
Nice coat terrible customer service

Shipping was fast. Coat looks and feels nice but sizing was a gamble. I ended up ordering 2 sizes to be sure of fit. My biggest complaint is the inability to talk to anyone about issues. Terrible communication. I did reach a very nice salesperson in Arlington VA store out of desperation and she did her best to help and made me feel safer about buying from this company. Otherwise the new owners of the coats (I kept both) are very happy.

3
Date of experience: Dec 18, 2023
Alex
Delivery is very fast and the jacket…

Delivery is very fast and the jacket fits well!

5
Date of experience: Dec 18, 2023
New customer
Cannot get a hold of any customer…

Cannot get a hold of any customer service help. Like the jacket needed to exchange for a bigger size. What a disservice.

1
Date of experience: Dec 18, 2023
Amy Ridley
It's a beautiful product and an amazing…

It's a beautiful product and an amazing price

5
Date of experience: Dec 18, 2023
Aimee
The items were great but there was a…

The items were great but there was a security tag still on the hoodie and to get it off I had to make a small hole in the side of it.

4
Date of experience: Dec 18, 2023
Beth
Makes gifting easy and reliable!

Christmas gift are difficult for teenagers. Mine were very pleased. Ordering and receiving was fast and easy! Of course the clothing was exceptionally wonderful as usual. I recommend everything to everyone.

5
Date of experience: Dec 18, 2023
Noel Angeles
Item came on time

Item came on time. And really good quality product.

5
Date of experience: Dec 18, 2023
Maddie Smalls
I've never had a problem with my…

I've never had a problem with my purchases at the store neither online

5
Date of experience: Dec 18, 2023
Chad Martin
Soft and good fit

4
Date of experience: Dec 18, 2023
Lorola
First time buyer,very impressed with…

First time buyer,very impressed with the quality,makes it well worth the price..will buy again.Thanka!

5
Date of experience: Dec 18, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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