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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Jeff
Even with complicated issues…

They took the time and gave the extra effort to address a rather unusual issue.

5
Date of experience: Jul 05, 2023
Elle K
Questionable business practices

12 years a customer and they take over a week, now going on 2 to fix a bug with their software that's totally rendered my online store useless. I would have fixed one on my stripe wordpress ecomm in less than 2 hours.Also, holding funds for 90 days from an event.How do you run a trusted company like this? You don't. Not to be trusted.

1
Date of experience: Jul 05, 2023
Derrick Flowers
I love to talk these people they are…

I love to talk these people they are very helpful and they understand but I still need to know why my funds are not available to transfer yet

5
Date of experience: Jul 05, 2023
BurgersontheBoulevardLLC
Consistent and always willing to admit…

Consistent and always willing to admit when issues arise. I can't imagine switching services to anyone else. They have a plethora of options and let you customize almost everything

5
Date of experience: Jul 05, 2023
Nikolas Tomasevic
Payment page didn’t work

Your payment page didn’t work. It returned me to the front page and at the end it turned out that I made 2 same orders.. I’ll need to go to Livermore to return extra order. Clothes is good, super dry is one of my favorite brands.. this was my first online shopping experience with super dry, I’m upset it didn’t work best..

2
Date of experience: Jul 05, 2023
Darien
Absolutely terrible experience

Absolutely terrible experience. Do Not Use SquareUp.Opened an account, charged it with cash to make business purchases, then they send this..."We recently reviewed your account and found activity that our platform is unable to support. Because of this,* we are sorry to inform you that your Square account is now deactivated.*"Literally haven't done anything with the account. Called "customer support" and got passed around only to be told they have no idea why and they cannot do anything about it.Now my $ is stuck in the account until I can wait for the 4 day ACH transfer to verify.I'll bet 💰 that this review gets some unhelpful reply too.SEP 2023 UPDATE: Still have not been able to get my money out of square. They've disabled my ability to transfer the funds out. Ugh. Customer service is completely unhelpful. Buyer beware!

1
Date of experience: Jul 04, 2023
samiya hussaini
I am really satisfied with the purchase

5
Date of experience: Jul 04, 2023
Kathleen
Everyone I spoke to with some issue I had were very very helpful

Everyone I spoke to with some

5
Date of experience: Jul 03, 2023
Joey Stewart
The rad clothes

5
Date of experience: Jul 03, 2023
Michele Genden
I normally don’t like tee shirts

I normally don’t like tee shirts. I bought two when I was in Orlando,FL at Disney Springs. Love them, so I decided to buy another one in a bigger size.Even the two that are smaller aren’t tight fitting at all anywhere - that’s what I love about them. Also the shoulders- I love the way they fit!

5
Date of experience: Jul 03, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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