usa.figuredart.com

4.2
4.2 Based on 135 reviews

Figured'Art USA stands at the forefront of the paint by numbers, diamond paintings, and DIY arts industry as the premier brand. With a commitment to creativity and innovation, we offer a wide range of artistic experiences for enthusiasts of all skill leve...

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Average Rating

4.2

/
5

135 Reviews

5 Star
71%
4 Star
10%
3 Star
3%
2 Star
2%
1 Star
13%

All Reviews

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Review Time

Not impressed

My first order was for 3 diamond painting kits. I received 2 diamond painting kits and 1 paint by number. I thought maybe I mis-ordered and let it go. My second order was for 3 diamond painting kits. Buy 2 get one free. I only received the 2 that I paid for. That's it, I will not order from them again.

2
Date of experience: Sep 02, 2025
Lise Leduc
The after-sales service is excellent…

The after-sales service is excellent and the follow-up fair and fast. I also recommend Figured'art for the quality of their products.

5
Date of experience: Jul 02, 2025
John Mascolo
Despite a couple issues with delivery…

Despite a couple issues with delivery and or product quality Figured Art always made it right. I've been buying my paint by numbers for years now and will always turn to them for my needs. Peace

5
Date of experience: Jul 01, 2025
Robin Davis
Great customer service

I just placed my first order with them. I have recently moved and accidentally had the wrong shipping address. I contacted them and they fixed it really quickly. Super happy with the support.

5
Date of experience: Jun 25, 2025
Shelley Koppel
Figured' Art is such a reliable company

Figured' Art is such a reliable company! If they have a question about an order, they contact you. The products are the best and I have purchased kits from many companies-the selection is terrific

5
Date of experience: Jun 25, 2025
Gina Marie
I recently had an issue with an order and shipping

I recently had an issue with an order from Figured Art where a couple of items went missing during shipping. While it was understandably frustrating, I was incredibly impressed with the way the company handled the situation.From the moment I reached out to their customer service team, they responded quickly and professionally. They acknowledged the issue right away and reassured me that they would do everything in their power to resolve it. Within a short time, they processed replacements for the missing items and shipped them out without any additional hassle on my end.What really stood out was their clear communication throughout the whole process. I never felt like I was being left in the dark. I can’t thank Figured Art enough for their excellent customer service. It’s rare to experience such a smooth resolution, and their commitment to ensuring customer satisfaction made all the difference. I'll definitely be a returning customer!Highly recommend for anyone looking for not only great products but also outstanding customer support!

5
Date of experience: Jun 20, 2025
Melissa Fox
Wonderful and prompt service

Wonderful and prompt service. There was a problem with my order and they addressed it, made it right and were responsive and supportive. Wonderful company to work with.

5
Date of experience: Jun 16, 2025
Melissa Medaglia
Ordered several times and you will too

I've ordered several items from Figured'Art and they have all been great. I especially love their custom paint by numbers that have turned out great. there is always enough paint to give your painting a healthy layer, which I appreciate because I like the paint to be nice and thick. You will not be disappointed!

5
Date of experience: Jun 16, 2025
Christine Sognlien
My Diamond painting arrived after two…

My Diamond painting arrived after two weeks. It is very beautifull, and good quality!

5
Date of experience: Jun 13, 2025
Brigette Albert
I want to leave this review so tha I can share my experience.

I want to leave this review so that others know of my experience with Figured Art USA. I had ordered several Dot Art Kits from different companies only to find that I was missing colors of beads. I found Figured Art USA , I made a list of the colors I needed and ordered them. I received them and also an email response on a color that they didn’t have. I was also asked it there were other colors I needed. They went above and beyond to meet my needs. It was truly a pleasure to have a company that cares about providing excellent customer service. I will recommend them to all.

5
Date of experience: Jun 09, 2025

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Business Details

  • Figured'Art USA stands at the forefront of the paint by numbers, diamond paintings, and DIY arts industry as the premier brand. With a commitment to creativity and innovation, we offer a wide range of artistic experiences for enthusiasts of all skill levels.

  • email support@figuredart.com
  • language https://usa.figuredart.com

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