ushomeguardonline.com

1.2
1.2 Based on 21 reviews

At US Home Guard, we are focused on providing our clients with exceptional service. We emphasize giving people a positive experience and will work with you to ensure you are paired with the home warranty plan that makes the most sense for your family and ...

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Average Rating

1.2

/
5

21 Reviews

5 Star
5%
4 Star
0%
3 Star
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2 Star
0%
1 Star
95%

All Reviews

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Megan Ross
Misleading Claims and Pressure Tactics

They misled my father by asserting it was a legal requirement, threatening him with fines. Such tactics should be illegal; I almost reported this service to the authorities. I strongly recommend avoiding them!

1
Date of experience: Dec 15, 2025
Joyce Patterson
Dishonest and Untrustworthy

They deceived my father by claiming it was a legal necessity, warning him of potential fines. This kind of behavior should be against the law; I was very close to reporting this service to the authorities. Steer clear!

1
Date of experience: Dec 09, 2025
Lizzie Powell
Questionable Advertising Practices

A business that uses 'Final Notice' letters in unsolicited communications to peddle their product is at best questionable and at worst a scam. If I were to consider paying for home insurance again, I would exclude this service due to their unprofessional scare tactics.

1
Date of experience: Aug 18, 2025
Jacqui
Terrible Warranty Service

This is the worst warranty service I've encountered. I spent 30 minutes on the phone just to file a claim after my air conditioner broke in the scorching Arizona heat, only to have my claim denied due to a policy renewal waiting period. The customer service was poor. Don't waste your money.

1
Date of experience: Jul 15, 2025
JailLow63
Scam Operation

This is a scam operation. They offer no protection for anything in your home. Trust me, do not choose this service. My washer broke, and they never replaced it. I canceled my policy, and they failed to refund my money. They claimed I needed to cancel within 30 days to get a full refund. I suggest setting aside funds for home repairs instead of relying on this warranty service.

1
Date of experience: Apr 17, 2025
Beresford Carter
Just Say No

I rate it a 1 because there's no option for zero. If they have to resort to lying to gain your business, why would anyone want to work with them? Just say no!

1
Date of experience: Mar 10, 2025
Marvin L.
Persistent Harassment

After three phone contacts, this service continues to bombard me with scam letters. They claim it's for a home warranty, yet I informed them I don't own a home and their information is incorrect. This is a bottom-tier scam operation. Do not share any personal information.

1
Date of experience: Feb 24, 2025
Petrina Foster
Exploiting New Homeowners

I received a notice stating I needed to pay for a home warranty quickly, assuming it was legitimate as I had just bought a new house. Unfortunately, this was an outside group misrepresenting themselves as the company I had already purchased a warranty from during my closing. I mistakenly sent payment, only to discover I had signed up for a 22-month contract costing nearly $5000 for a warranty I already had. Do not give them any of your money; they misrepresent themselves.

1
Date of experience: Jan 14, 2025
Jackie Carter
Uncertain Warranty Status

I'm glad I checked the reviews today. I received a letter from this service and assumed it was the same company others have criticized. The letter lacked an address but included a phone number and customer ID. While they listed my mortgage company, I don't recall which warranty company I might have signed up with. If it was this one, I believe my warranty should have expired before 12/31/24. It's been over five years since I closed on my home. Most warranties expire within 1 to 3 years! After reading these reviews, I plan to ignore the letter. If I did use this service before, this is the first contact I've had since my home closing. I think I'll spend my money elsewhere.

1
Date of experience: Dec 22, 2024
filiform
Ignore Their Mail

If you receive mail from this service, just disregard it. No matter the content, it's likely a scam. I dealt with a lot of hassle because they misled me into thinking I needed their service. Do not provide any bank information or card numbers. Just avoid them; if you've already shared info, contact your bank immediately to report it as fraud.

1
Date of experience: Dec 12, 2024

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