vagabond.com

4.4
4.4 Based on 41 reviews

Vagabond was founded in the late 60’s and originally only produced men’s shoes. So much has happened since. In the 80’s Vagabond’s young entrepreneurs-to-be fell in love with the brand and were entrusted with its transformation. In the beginning the ...

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Average Rating

4.4

/
5

41 Reviews

5 Star
84%
4 Star
2%
3 Star
0%
2 Star
2%
1 Star
12%

All Reviews

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Review Time

Miriam Anna
So far only very good experience with Vagabond! The shoes I ordered this week had a little scratch a

So far only very good experience with Vagabond! The shoes I ordered this week had a little scratch and Emma from the customer service provided very useful and friendly help within seconds in the live chat.

5
Date of experience: Feb 05, 2026
Wilmon
Outstanding service from the representative - truly deserves recognition!

The representative was fantastic and definitely deserves a raise - very direct and assisted me with my scratched boots. By the way, their boots are amazing! 💅🏼
Definitely worth checking out.

5
Date of experience: Jan 10, 2026
Unsatisfactory quality and durability

I bought boots from a company that broke within a year. While they appear attractive, the quality does not meet my expectations given the price. I trusted the brand and ordered another pair, but they lasted only about a week before the heels started to wear down. I was truly surprised by this. I cannot recommend purchasing from this company, especially if you need something that lasts.

1
Date of experience: Dec 10, 2025
max_B910
Poor customer support

Poor customer support. They lack knowledge about their own products, only address some of my questions, and merely repeat information from their website—details I can easily find on my own.

1
Date of experience: Dec 10, 2025
Tori Scott
Boots that don't hold up

I purchased boots from a brand that broke in less than a year. Although they look nice, the quality falls short of what I expected for the price. Trusting the brand, I bought another pair recently, but they only lasted about a week before the heels started to wear down. I was genuinely taken aback. I do not recommend purchasing from this brand if you're seeking longevity.

1
Date of experience: Dec 10, 2025
Paige T.
Prompt response with a professional solution

Prompt response with a professional solution.

5
Date of experience: Dec 09, 2025
Swift response and good service for damages

Swift response and good service in case of damages.

5
Date of experience: Dec 09, 2025
Daphne Bell
Extremely responsive and helpful support

Extremely responsive and helpful customer support.

5
Date of experience: Dec 03, 2025
Maks Harvey
Excellent customer service experience

5
Date of experience: Dec 02, 2025
Charle Morris
Quality leather boots

10/10 for fast communication.

5
Date of experience: Dec 01, 2025

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Business Details

  • Vagabond was founded in the late 60’s and originally only produced men’s shoes.
    So much has happened since.

    In the 80’s Vagabond’s young entrepreneurs-to-be fell in love with the brand and were entrusted with its transformation.

    In the beginning the design office was located in Portugal and in Italy, close to the world’s best knowledge of shoemaking.

    In 1993 Vagabond moves back to Varberg, Sweden, to set up a full workshop for prototypes, most likely one of its kind in Northern Europe.
    See more

  • email customercare@vagabond.com
  • call +46340541200
  • language https://vagabond.com

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