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vakatrip.com

vakatrip.com

2.5
2.5 Based on 61 reviews

**Trustpilot Significance:** Trustpilot is vital for VakaTrip to hear users and address concerns, focusing on user experience rather than promotion. **Ticketing Time Commitment:** Rest assured, timely ticketing is our commitment. Payment made ensures tic...

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Average Rating

2.5

/
5

61 Reviews

5 Star
33%
4 Star
3%
3 Star
3%
2 Star
7%
1 Star
54%
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All Reviews

Filter Reviews

Review Time

Imelda Hughes
Exceptional customer service highly recommended.

I highly recommend them. I encountered a very kind team that guided me through the rebooking process after my flight was canceled due to certain circumstances. Their hard work and dedication are truly admirable.

5
Date of experience: Dec 23, 2025
Laurel Johnson
Smooth process for flight change guarantee.

Highly recommended. I experienced a very kind team that assisted me through the rebooking steps after receiving a cancellation notice from the flight provider due to certain circumstances. Their dedication and hard work to maintain their business are truly commendable.

5
Date of experience: Dec 23, 2025
thibault2603
Regularly use this service for flight tickets.

I regularly use this service to book all my flight tickets. It has been great until recently when I faced a minor issue with my ticket. The team expedited my inquiry and resolved it quickly. Very professional and responsive.

5
Date of experience: Dec 08, 2025
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Talitha W.
Helpful assistance via email.

Very supportive and efficient assistance via email, catering well to customer needs.

5
Date of experience: Dec 07, 2025
Brenda Harris
Trip booking cancellation issues.

Booked a trip for three people to a destination, canceled it, and am not receiving a refund.

1
Date of experience: Dec 06, 2025
John
Excellent customer service—quick and efficient.

I had a fantastic experience with the service. Whenever I faced issues during the booking process, their professional customer service team responded promptly and helped me resolve my ticket problems seamlessly. I truly appreciate their efficiency and reliability.

5
Date of experience: Nov 16, 2025
constructeur_soa
Refund issues with the service.

The service was unwilling to refund me for a canceled flight. It's been a few years now, and their customer service has been hopeless, repeating the same responses. I would never use them again!

5
Date of experience: Nov 11, 2025
Newt Foster
Timely and professional refund policy.

The customer service team's responses are prompt and professional.

5
Date of experience: Nov 11, 2025
AW
Flight booking issues with no E-ticket received.

I booked a flight and have not yet received my E-ticket. I contacted the airline, and they informed me that they have no booking under my name. I kindly request you to look into this matter, as it has been over three hours since my booking.

1
Date of experience: Oct 28, 2025
Austin Freeman
Great service and immediate response.

I appreciate the excellent service and quick responses.

5
Date of experience: Oct 21, 2025
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Business Details

  • **Trustpilot Significance:**
    Trustpilot is vital for VakaTrip to hear users and address concerns, focusing on user experience rather than promotion.

    **Ticketing Time Commitment:**
    Rest assured, timely ticketing is our commitment. Payment made ensures ticketing completion within 12-48 hours, causing no travel disruption.

    **PNR Validity Assurance:**
    For real-time order tracking and seamless travel, logging in during ticketing may limit self-management but won't affect your ticket's normal use.

    **Information Change Assistance:**
    Discovering errors or voluntarily changing flight details? Inquire anytime at customer@vakatrip.com for assistance.

    **Itinerary Information:**
    Post-ticketing, confirmation and invoice details are sent to your email. For an airline-specific itinerary, inquire at customer@vakatrip.com.

    **Refund and Order Changes:**
    Refund and change rules depend on the airline's response. Policies of the airline serve as the accurate reference.See more

  • email customer@vakatrip.com
  • language https://vakatrip.com

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