flightcatchers.com

4.8
4.8 Based on 21 reviews

flightcatchers.com is an e-commerce company offering online travel products and services including flights, hotels and packages. We are a part of Polani Travel Ltd, originally a family-run business established in 1965. Today we have over 50 years of exper...

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Average Rating

4.8

/
5

21 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
11%

All Reviews

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Review Time

Shaz
Flight booking is a hassle and also very complicated it can get but this company makes it easy. Hass

Flight booking is a hassle and also very complicated it can get but this company makes it easy. Hassle free. Very professional and efficient I found them to be. This is my second time that I am using their services. An agent called Zeeshan guided me through and helped me get the best deal possible. Thank you.

5
Date of experience: Feb 28, 2026
Fatina Babbili
I got the same price as I found on ljne, but I feel more safe getijng my ticket from a proper compan

I got the same price as I found on ljne, but I feel more safe getijng my ticket from a proper company. Today my booking with Bader was very good. He is a good guy, normally it takes more time. But I woukd appreciate for next time to check your system for an existing customer, no objection to tell our details but would be easuer to check the name and address etc...instead of spelling everything again and again. Unless you dont keep customer information.
Thanks
F. B

4
Date of experience: Feb 23, 2026
Syeda Ambreen Zehra
Flightcatchers has always been amazing when it comes to customer service. This time Haroon has guid

Flightcatchers has always been amazing when it comes to customer service. This time Haroon has guided us through and the experience was great as always! Got the best deals..

5
Date of experience: Feb 21, 2026
Sinnathamby Selvachandran
dont trust them , they charge admin fee if the airline cancelled the flight or changing the time (£2

dont trust them , they charge admin fee if the airline cancelled the flight or changing the time (£23) per head my case Qatar airways changed my flight time as an agent flight catchers charged for 3 of us £69 . when we booked the ticket with them , they never mentioned that , they were all sweet .now they asked me to read the term and condition . Air line change you flight time , as a customer even though it is not your fault, you pay the admin fee , which planet this people live ?

1
Date of experience: Feb 17, 2026
Avoid this company. Most of their reviews are from accounts with 1 review. This company will make mi

Avoid this company. Most of their reviews are from accounts with 1 review. This company will make mistakes and then attempt fear mongering tactics to make you pay extortionate fees. Always contact the airline direct to get an issue resolved, the fees will be at least 50% less than the appalling flightcatchers. We will never use flightcatchers again. They should update their name to flightcrooks, much more appropiate.

1
Date of experience: Feb 07, 2026
Sorrel Parker
WARNING: Potential Scam!

WARNING: Potential Scam! I booked a flight for £360, but then received a call saying, "Sorry, we can't secure that flight, but we have an alternative for £650!" Stay far away! Avoid at all costs. Completely untrustworthy. They refused to refund my money!

1
Date of experience: Jan 22, 2026
Imelda Bell
Exceptional Support from My Attendant

My attendant was incredibly helpful and patiently waited on the line while I worked through my issue. They clearly explained what I could expect moving forward. I truly appreciated the experience. The extended hours of the customer center were particularly convenient given the time I was booking my flight. Overall, it was a fantastic experience.

5
Date of experience: Jan 19, 2026
Todd Barnes
Exceptional support from Mr. Arham as always!

Mr. Arham provided outstanding assistance, and I continue to be very satisfied with their services. It has been two years of consistently booking our entire family's tickets through them.

5
Date of experience: Jan 19, 2026
Valarie Howard
Exceptional Service from Abraham

Abraham is truly a remarkable individual. I was a bit anxious since it was my first time booking a flight with this service, but Abraham guided me through the entire process step by step, making the experience seamless and enjoyable. Thank you, Abraham!

5
Date of experience: Jan 19, 2026
Karrie Morgan
Fantastic assistance during my ticket booking!

I successfully completed my ticket booking with the guidance of a staff member. He was incredibly helpful, courteous, and professional throughout the entire process. The booking went seamlessly, and I’m very pleased with the service. Thank you for the excellent support!

5
Date of experience: Jan 13, 2026

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Business Details

  • flightcatchers.com is an e-commerce company offering online travel products and services including flights, hotels and packages. We are a part of Polani Travel Ltd, originally a family-run business established in 1965. Today we have over 50 years of experience and have firmly established ourselves as one of the key players in the UK travel industry.



    Over the years, we have developed our expertise and negotiated special discounts with our suppliers to provide you with the best customer experience possible at affordable rates. We have recently invested heavily in our technology to ensure that we provide you with a simple and hassle free online experience. However, we also recognise that our customers may want to speak to someone personally about their travel requirements so we have professionally trained staff ready to assist you 7 days a week.See more

  • email info@flightcatchers.com
  • call 02071831816
  • language https://flightcatchers.com

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