Review Time
Rented a flat in London Caledonian Road for a 4 party flat share, we were all PhD students and hence couldn't be exactly picky. Initially everything seemed fine, we got the contract.
Once we wanted to get the keys nobody seemed to be available on the day. One of my housemates partners had to go to the other side of the city to pick them up because we were all working and the company did not inform as when to pick up the keys in time (we just got a call that we need to be there now, or otherwise it is not happening). We should have known it was a bad idea to rent the flat at the time.
It was not surprising nothing we were promised happened (such as fixing the damaged floor, beds falling apart, pests, broken wardrobes, the list goes on). But this wasn't even the worst.
At some point towards the end of the tenancy the agent was showing the flat to future tenants. They locked the outside gate and thereby locked us out of the flat (it was nighttime). We called repeatedly because it was dark, and cold. I was also ill at the time and had a fever the day after (which is beyond the point though). After 3 hours they picked up the phone. I requested compensation (food and a place to spend the night), which of course they denied us. We asked them to come and fix the problem which they refused to do. So my house mate and I decided to go back to work (!!!) thinking we had to spend the night there to at least not having to sleep in a park. At around midnight my housemate somehow convinced the agent to come with a lock smith and the could open the gate by drilling a hole through the gate. Which remained in this state for the time we spent in the flat.
They didn't even apologise for locking us out of our own flat.
As we had moved out they started ghosting us and wouldn't return the deposit. After months of hunting them down we managed to get the deposit back from the insurance company.
Long story short, even as students: DO NOT RENT WITH NEXT MOVE, especially Sean who was least helpful.
Rented a flat in London Caledonian Road for a 4 party flat share, we were all PhD students and hence couldn't be exactly picky. Initially everything seemed fine, we got the contract. Once we wanted to get the keys nobody seemed to be available on the day. One of my housemates partners had to go to the other side of the city to pick them up because we were all working and the company did not inform as when to pick up the keys in time (we just got a call that we need to be there now, or otherwise it is not happening). We should have known it was a bad idea to rent the flat at the time. It was not surprising nothing we were promised happened (such as fixing the damaged floor, beds falling apart, pests, broken wardrobes, the list goes on). But this wasn't even the worst.At some point towards the end of the tenancy the agent was showing the flat to future tenants. They locked the outside gate and thereby locked us out of the flat (it was nighttime). We called repeatedly because it was dark, and cold. I was also ill at the time and had a fever the day after (which is beyond the point though). After 3 hours they picked up the phone. I requested compensation (food and a place to spend the night), which of course they denied us. We asked them to come and fix the problem which they refused to do. So my house mate and I decided to go back to work (!!!) thinking we had to spend the night there to at least not having to sleep in a park. At around midnight my housemate somehow convinced the agent to come with a lock smith and the could open the gate by drilling a hole through the gate. Which remained in this state for the time we spent in the flat. They didn't even apologise for locking us out of our own flat. As we had moved out they started ghosting us and wouldn't return the deposit. After months of hunting them down we managed to get the deposit back from the insurance company. Long story short, even as students: DO NOT RENT WITH NEXT MOVE, especially Sean who was least helpful.
I have had dealings with Sean and the team at Next Move for a number of years and always dealt with me with a high level of professionalism making all my dealings with extremely easy and a pleasant experience all around. I can’t recommend them enough
Sean has communicated incredibly promptly (even at weekends or times when he is not working) which has been so helpful during the process of renting. He is quick to problem solve. I have been really impressed with Next Move as a whole and hope to be able to use them again in the future.
We purchase some property from a elderly lady so we ask for a home disclosure witch thats is normal the realtor told us that the lady is old and can't give us a disclosure but at closing the lady was perfectly fine and with it there was nothing wrong with her besides just being elderly I don't know why you couldn't give us a disclosure but it makes me think that you were hiding something from us and that's shady Jenn Rabon that wasn't cool but we will find all the little things wrong and fix them regardless without complaints it would be nice to be told instead of searching its only right i dont understand why that's all
I never write reviews, especially not negative ones as there is no point in spreading negativity, but NextMove really managed to anger me on several occasions because of their complete disregard for any humanity. The worst was coming from someone called Hector, who thankfully must have left, but the main team is still extremely rude and not paying attention to tenants at all. There are some exceptions though (Vincent, Dionne) but overall it is the only company that ever managed to shock me by their complete disrespect for the people they deal with.
A bully working as a Director of Next Move estate agents. Abdul Azad is a disgusting and highly unprofessional person who will respond in the most rude way possible, be passive aggressive in dealing with your requests as a tenant and if you ever have complaints be prepared for bullying and indirect threats. I know the London market is hard to navigate but people like this don't deserve to run a business and put tenants through hell so I would advise you from personal experience to avoid at ALL COSTS dealing with Next Move. He will try to convince you that any problem at their property is "your fault" and would go as far as to say that a house with 98% measured humidity is because "tenant is not opening the windows" and not because the flat is 200 years old with no proper insulation. I never wrote a review for any agent i came across in London, even though many of them were incompetent, but this one is a hazard and is dangerous to have dealings with. I seriously believe with all complains I read online, if people would try and sue them they would be out of business soon. Please respect yourself and find another place, maybe an incompetent agency but at least one that won't bully you or pose a threat to your mental health or your inner peace. The man is disgusting and the rest of team dances to his rhythm so forget about Next Move altogether if you want to be on the safe side.
I had an offer accepted by a landlady through Next Move - they kept the flat on the market, showed it to someone the day after my acceptance, and took an offer from them too. I had asked for a few hours to go through all the paperwork with my guarantor before paying my deposit (after I've been told that my offer was accepted), but the agents called sooner than this trying to put pressure on me to pay immediately. When I asked to speak to a manager because I was upset about these violations of our agreements, the staff including the manager were manipulative and rude.
Claim your business profile now and gain access to all features and respond to customer reviews.
We are a vibrant, forward-thinking, independent estate agency that has been successfully serving clients in Stoke Newington, Clapton, Islington and the surrounding areas since 1987
investedbetter.com
equityreleasesupermarket.com
ajbell.co.uk
finestro.org
waggel.co.uk
seymours-estates.co.uk
mobiloans.com
openrent.co.uk
rightawayinsurance.com
wysh.com