Review Time
Whenever there is a problem the company responds very fast and is very helpful. However, the cleaning ladies are in the apartment for a long time but meanwhile are calling loudly on their phone most of the whole time instead of cleaning the whole time while they’re in the apartment.
Whenever there is a problem the company responds very fast and is very helpful. However, the cleaning ladies are in the apartment for a long time but meanwhile are calling loudly on their phone most of the whole time instead of cleaning the whole time while they’re in the apartment.
Way too expensive, many high fees, cleaning service wasn't very good, tiny room, bed and bedding bad quality. They could put more thought into who lives together, as the age range was very wide and there was no sense of community in the flat.
I loved the stay! The apartment was clean with everything that you possibly need. Comfortable bed and well equipped kitchen, the bathroom was decent size as well. The building is modern and felt very safe there. The stuff is super helpful and nice. I fully reccomend.
We entered the room on the first day to ants all over the floor and tiles leaking water out of the floor. We have had our water turned off, and our bathroom completely gutted while we were living in there. We had to go to another apartment (living with people we do not know) just to use the bathroom. The people living in that apartment did not even know that we were given access to their place. The management is terrible and unprofessional, I couldn't even imagine a worse living situation than this. Being woken up by power tools at 9am on weekdays and weekends, our apartment filled with saw dust and cement. And when trying to get explanations from management I get told that I am lying about the situation while I have photos and videos to prove it. I would never recommend this to anyone.
Would not recommend – important to readMy experience at this residence was extremely disappointing. When I first arrived, the room was in poor condition. The bathroom had a hole in the wall, the room was dirty, the table was falling apart, and the fridge was dented. Additionally, there is a foot-long ledge to climb to get into the shower, which is a safety hazard and not visible in the marketing photos that were clearly taken from selective angles.Customer service is quick to respond but ultimately unhelpful. A serious incident occurred when another tenant threatened me and two others with physical harm. Despite having video proof of the threats, the Cotown/Vanguard team took no action. This contributed to my decision to terminate my stay early.Maintenance issues were frequent, and almost every week I saw staff fixing another problem. The food offering also felt misleading compared to what was advertised. When I raised this with the staff, they responded with “When you visit a hotel do you expect the breakfast to be the same as the photos” Which I found unacceptable.In my opinion, the marketing does not accurately reflect the reality of the residence. Images should honestly represent the rooms and facilities rather than using angles to make them appear better. Safety should be a priority, and residents should not have to fear for their wellbeing. Staff must take threats seriously. Plumbing and general maintenance also need improvement.On a positive note, Joanna, who handled cleaning, was respectful and professional. She was the highlight of my stay.Overall, due to the unsafe environment, poor maintenance, and misleading marketing, I cannot recommend this residence.
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Si eres estudiante y estás list@ para dar el gran paso de independizarte, Vanguard es el servicio de alojamiento temporal perfecto para ti.
Vanguard es "where everything begins" , el punto de partida ideal para estudiantes universitarios que quieren comenzar a escribir su propia historia y abrirse camino en el mundo. Aquí encontrarás una comunidad vibrante y amigable, con otros estudiantes que, al igual que tú, están listos para enfrentar nuevos desafíos y vivir experiencias inolvidables en sus apartamentos compartidos y residencias de estudiantes.
Además, sabemos que tus padres también necesitan tranquilidad en esta nueva etapa. Por eso, nos aseguramos de que todos nuestros apartamentos y residencias estén 100% equipados para que tengas todas las comodidades y necesidades básicas cubiertas.See more
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