Review Time
I strongly advise against using this service. I placed an order over two weeks ago and have not received any confirmation or communication. My money has already been taken. I attempted to reach out to the support team via the email listed on the website, but it bounced back as inactive. I also called the mobile number I found, but there was no answer. They have taken over $200 with no product delivered and no means of contacting them. STAY AWAY.
My order was delayed by two weeks. Eventually, I managed to get in touch with the supplier through messenger. They offered to replace my ordered items with other brands or wait an additional 2-3 days for new stock. I opted for the latter. When the items finally arrived, they were not what I had ordered at all—just a random assortment of low-quality, unknown brands that didn't match the price I paid. This website feels like a scam. What you see is not actually "in stock"; everything seems to be "out of stock". This has happened to me twice. I will not use this service again and strongly recommend avoiding it, even in times of need. It's misleading and fraudulent.
My order was delayed by two weeks. After finally contacting the supplier through messenger, I was given the option to replace my items with other brands or wait a few more days for new stock. I chose to wait, but when it arrived, I received a random assortment of cheap, unknown brands instead of what I ordered. This platform is a scam; nothing is actually 'in stock.' This happened twice, and I will never use this service again. Avoid them at all costs.
I had a very negative experience with this business. There was no communication from the owner despite my multiple emails about my order. I paid for express shipping, but my parcel took over a week to arrive, which is unacceptable. Additionally, two of the email addresses on their website were fake and bounced back, seriously damaging their credibility. Overall, this experience felt unreliable and unprofessional. I won't be ordering from them again, and I urge others to reconsider before making a purchase.
This platform is dishonest. I emailed to request a cancellation and refund just 10 minutes after my purchase to change my order. After waiting for a response on Monday, I followed up but received no reply. I contacted the seller via PayPal, who ignored me as well. Eventually, I received shipping information, but my request for a refund was met with a one-word reply. I raised a dispute with PayPal, but this seller will not refund as stated on their website. I advise shopping elsewhere and will be reporting this business.
Caution with this service? I ordered seven vapes, but they arrived 12 days later via express post, which is too long. Out of the seven, only one flavor was correct. The address listed is for sale and is actually a vacant property. I received no password, no invoice, and no support responses. Communication is non-existent.
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Vape Warehouse Australia is one of the country’s leading vape retailers, offering a wide range of premium vape products, including starter kits, e-liquids, coils, pods, and accessories. Whether you’re new to vaping or a seasoned pro, we have everything you need to enhance your vaping experience.
Based in New South Wales, Australia, Vape Warehouse was founded by passionate vapers who saw the need for a trusted local source of high-quality vape products at competitive prices. Frustrated with long shipping times and inconsistent product quality, we decided to build a store that prioritizes both quality and customer satisfaction.
We work closely with the industry’s top brands to ensure our customers get only the best. Our team is dedicated to providing fast shipping, excellent customer service, and expert support.
At Vape Warehouse Australia, we don’t just sell vapes
- we live and breathe vaping. We value your feedback and are always looking for ways to improve. Shop with us today and experience the difference!See more
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