Review Time
How do these Scammers get away with it the hoody I purchased clearly in the pictures is thick wool the one I received is poor screen print they need to be accountable for the relies and I am certainly going to make them known on social media any one who is being scammed by them should follow and tell everyone about these Scammers
Vchics did a bait and switch on my order. I expected delayed shipment but very disappointed the supposedly linen embroidered beautiful picture of my blouse order turned out to be an oversized unwearable ugly flowers painted on slick polyester . I did get 3 replies to my 3 emails to their service desk for a $5 refund to keep it!! Gee thx but No! Just sent my 4th email
I have had a terrible experience with this company! I never received the top I ordered ( they kept telling me that it was “stuck in customs”…) finally, after several weeks, I requested a refund…I have never received a refund! I will NEVER do business with them again!
DO NOT BUY FROM VCHIC IT IS RUBBISH. I wouldn't give them even 1 star. The jumper i thought was woollen, arrived a printed replica of a woollen jumper. It wasn't even printed well. Customer service is non existent, so i can't get a refund. Any advice on how to get a refund would be gratefully received.
I love all of your products but if I might suggest something. You don't have anything on your page on returns or exchanges such as if you can, or if there is a timeline on that. And there is nowhere that I saw where you can contact a customer service rep just in case someone needed to. That would make customers more at ease when ordering.
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