Review Time
Misleading - it said my car has hidden report when in fact it didn’t. I had it checked out and before by a different company but this said it has something hidden so I paid again. They lure you in, scam you to pay for a report and then ignore your email. It’s a shame.
Paid for a report from Vehicle Score, which claims you get a full refund if it’s clear. My car only had brand new finance I’d just taken out (fully known to me) , but they still refused the refund.Customer service was dismissive and unhelpful. Total waste of money and a misleading guarantee. Avoid!
Paid for the product in full which claims to refund you if zero results are found - sure, zero results were shown on the report. However, despite contacting then 3 or 4 times, they have not refunded the transaction.Contacted them again as suggested - still no response or refund. On 30 June @ 11:10am, I emailed both addresses.They have now refunded - thank you - but it really should not take this long in my view.
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