Review Time
I strongly discourage buying any items. I ordered a wall clock that arrived damaged. I tried to contact them via email and messaging but got no response. They asked for images but then went silent. The refund policy is not what was advertised on the site. I ordered another item but haven't opened it yet. The service is extremely poor, and I question if anyone is actually available to help.
We paid in full for a painting, clearly informing the sales team about our overseas plans and the importance of the delivery date. We were promised delivery by 21/12/2025, yet it's now 24/12/2025 and the painting hasn't arrived. The sales team passed the issue to customer service, who has been unresponsive. Taking full payment upfront and missing a confirmed delivery date is unacceptable. This situation has caused significant stress and disappointment due to the lack of accountability and communication.
I strongly advise against buying any items. I ordered a wall clock and it arrived damaged. I reached out via email and messaging but received no response. They requested images and then went silent again. The refund policy is not aligned with what was stated on the site. I ordered another item but haven't opened it yet. The service is very poor, and I doubt if there's anyone available to assist.
Please avoid this seller. They deliver subpar quality products with damages. I expected support with calls, returns, and refunds, but they don't answer calls and only send automated messages. Don't waste your money on the appealing pictures shown on the website. I've seen many others who have had similar negative experiences.
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