vileda.com

1.2
1.2 Based on 41 reviews

Your expert partner for perfect homecare ➣ makes your housework easier. Vileda supplies household cleaning products: ✓cleaning robots ✓mops ✓cloths ✓brooms ✓gloves ✓scourers for your home.✿...

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Average Rating

1.2

/
5

41 Reviews

5 Star
0%
4 Star
0%
3 Star
5%
2 Star
12%
1 Star
83%

All Reviews

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Review Time

Alexandria Patterson
Mixed feelings about the extendable mop

I purchased the extendable full mop a few weeks ago, and it worked fine a couple of times until January 11th, 2026, when it stopped locking into place and kept sliding down. I tried again today without success, and now I've had to resort to using heavy-duty sticky tape to finish my floors. As someone who has recently lost a spouse and has no one nearby to assist, along with not being able to drive, I can't keep running around buying new mops. I'm quite disappointed.

3
Date of experience: Jan 14, 2026
emac1707
Overpriced and Ineffective Duster

I bought this duster for $15, and it turned out to be a disappointment. I found a nice, fluffy, long-handled duster for just $5 at a discount store that works much better. I only chose the more expensive one because I was shopping at a supermarket after hours. As we enter 2026, I suggest we get rid of this overpriced item.

1
Date of experience: Jan 07, 2026
Maxine Cook
Overpriced and Useless Duster

I bought this duster for $15, and it was a complete letdown. I found a great fluffy long-handled duster for just $5 at a discount store that performs much better. I only opted for this one because I was shopping at a supermarket after hours. As we move into 2026, it's time to discard this overpriced item.

1
Date of experience: Jan 04, 2026
Mike
Recent Purchase Disappointment

I recently bought a mop and bucket combo from a local store, and it has been a huge letdown! I wasted my last money on this. The mop is made of flimsy plastic fibers and fails to soak up any water. How can I get my hard-earned money back? I wouldn't give any stars!

1
Date of experience: Nov 24, 2025
DIETO12322
Washing Line Quality Issues

I purchased a retractable washing line about 18 months ago, and after just 6 months, the plastic coating began to peel off. Even a medium load causes it to sag, and heavier loads or windy days lead to the line stretching and dragging the laundry on the ground. Can these issues be addressed in the future? Am I the only one facing this? Help is needed.

1
Date of experience: Nov 23, 2025
Nathanael Lewis
Customer Service Needs Improvement

The customer service is lacking; they seem to be unavailable in the office frequently, and what they promise doesn't always materialize. I was promised a replacement for a faulty mop head on October 22nd, and I'm still waiting.

2
Date of experience: Oct 22, 2025
Leslie L.
Extremely Poor Customer Service

The customer service has been appalling—over a month has passed with no response despite my repeated attempts. Please avoid this company.

1
Date of experience: Oct 10, 2025
Malachi Adams
Poor Customer Service Experience

The customer service has been dreadful, only communicating through email. I bought a rotary washing line and chose the most expensive option for quality. A few months later, the lines snapped. I was told new lines would be sent within 10 working days, but I'm still waiting. I plan to file a complaint with the retailer as well.

1
Date of experience: Oct 08, 2025
Eleanor Wright
Design Flaw in Spray Mop

I bought a spray mop and encountered two main issues: 1. The cap for adding water solution isn't screw-on, so when I lift the mop, the solution spills everywhere. 2. Replacement mop heads are overly expensive and specific to this brand. I reached out for a replacement but received no response.

1
Date of experience: Oct 01, 2025
Jaylon Reed
Avoid This Site!

Avoid purchasing from this site! They use a third-party company for shipping. You only have 24 hours to check for defects, and returning items due to issues or change of mind is at your own cost. Better to shop from other platforms.

1
Date of experience: Oct 01, 2025

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Business Details

  • Your expert partner for perfect homecare ➣ makes your housework easier. Vileda supplies household cleaning products: ✓cleaning robots ✓mops ✓cloths ✓brooms ✓gloves ✓scourers for your home.✿

  • language https://www.vileda.com

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