Review Time
I'm disabled, i ordered an item which is supposed to be delivered to my house, Elta sends it to a box now 2km away.
For a 10€ product, i paid 22€ in transportation, and Vinted don't have the basic decency, of refunding the delivery fee DIFFERENCE (between 3€ for home delivery and 1€ for boxnow I NEVER ASKED FOR AND AM NOT ABLE TO GO TO).
You should be ashamed of yourselves.
I'm disabled, i ordered an item which is supposed to be delivered to my house, Elta sends it to a box now 2km away.For a 10€ product, i paid 22€ in transportation, and Vinted don't have the basic decency, of refunding the delivery fee DIFFERENCE (between 3€ for home delivery and 1€ for boxnow I NEVER ASKED FOR AND AM NOT ABLE TO GO TO).You should be ashamed of yourselves.
I bought something through Vinted worth over 100 eur. The parcel was being sent through BoxNow. I got a notification that it arrived and when I went to the locker to pick it up, it was empty!! I contacted Vinted right away to notify them that I did not receive my parcel. 24 hours later they just changed the status to “order completed”, which means my money is gone! When i complained to them they refuse to help me and just say the courier service says it was delivered! They also said I didn’t contact t them within the 48 hours so the order automatically changed to “completed”. A complete lie and I have screenshots of my messages to prove it. No one cares or is trying to help me find it! Nothing about their greatly advertised buyer protection works! I just lost over 100 EUR and Vinted does not give a DAMN!! It’s not the first time we’ve had this problem. There’s been packages that were ripped open and emptied, lockers not able to close, and now lost packages. Well - it’s all at the buyer’s risk and Vinted does NOTHING!!I strongly urge everyone to stay away from that platform.
I am a private user based in Greece. My account was wrongly flagged for "commercial activity" by an automated system. I am selling only my personal, pre-owned items from a private collection. Each item is unique, which proves I am not a business.I have tried to contact support multiple times, but I am being ignored or receiving automated bot responses. I have all the necessary photographic evidence to prove my status as a private individual, which I will provide only to a human moderator.If this is not resolved, I will file a formal complaint with the Hellenic Ministry of Development (kataggelies.mindev.gov.gr) regarding unfair service termination and lack of proper support under the EU Digital Services
i made a Greek account as i live here. i am really disappointed cause all Europe countries are connected to each other and Greece is not. you have no connection with other markets except Greek. I had to make a second account with italy address and i have to double ship items. That's so bad as we live in Europe too!!!
On 14/07, I made a purchase worth €600.Since then, my order has never arrived via UPS. For the past three months, I’ve contacted Vinted support multiple times asking for a refund. Each time, I only receive the same response: “We are still investigating with the carrier and will contact you.”This is unacceptable. Vinted continues to hold my money without providing any real solution or effort to resolve the issue.If I don’t receive my refund, this will clearly be a case of theft and scam from the platform.⚠️ Please be aware: avoid making large purchases on Vinted. If something goes wrong, you may never see your money again.
On 30/03/25 I made a purchase on Vinted from a seller who ultimately turned out to be a fraud. As the product, the condition of the product had nothing to do with reality. It was damaged with a lot of wear and tear. And now he is claiming I did it . This is unbelievable . There is no safety in this app. I want a refund . I email Vinted and I send them photos with evidence from the item to the bag and the tag with delivery details and they said they need more photos . I sent 19 photos …. What’s wrong with this app and please let me know what can I do .
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Το Vinted είναι μια ηλεκτρονική πλατφόρμα αγοραπωλησιών που έχει ως σκοπό να κάνει τα μεταχειρισμένα είδη πρώτη επιλογή. Κάθε μέρα εκατομμύρια μέλη της πολυποίκιλης κοινότητάς μας αγοράζουν και πουλούν μεταχειρισμένα είδη σε όλη την Ευρώπη.
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