Review Time
Wipers arrived promptly and well packaged. Unfortunately the front two wipers wouldn’t fit so I returned them as well as letting them know. More than three weeks later and still no refund. I paid for the wipers and paid for the postage to return them. Out of pocket and not happy. Wouldn’t consider using or recommending them.
This company is the pits . Customer service a complete failure no reply no nothing. Reported to Debit card company and my next step is Trade and standard . Ripped me well off with the poor packaging and no refund or response. I mean who puts wiper blades in a soft packaging .
I am blown away with the service I have received from Vipa. It is a lottery as to what happens when you order online, but I will use Vipa again whenever I need some parts. I needed replacement windscreen wipers for my wife's Jaguar E-Pace and Vipa who I had never heard of before popped up on a search. The price looked OK so I ordered them. There was an issue with the delivery caused by the carrier, nothing to do with Vipa, and when I contacted them about this they dealt with it immediately. Huge thanks to Naomi in the sales department.
I ordered a set of front wipers for my Mercedes B class.The order was late arriving due to the snowy weather but when it arrived the small wiper was missing. It looked like the package had been opened and re-taped up.I emailed and called Vipa but failed to get any response from them.Ordered on 7th January and still no response.This is terrible custom er service, beware.
Well I must admit this is the best 5* service I have ever had from any company. I ordered some wipers for my car which arrived after 2 days, on opening them I found the fittings where different so I e:mailed them and told them the problem and without any hesitation they said they would rectify the problem and the next day the correct wipers were delivered. What a fantastic company, and would highly recommend.
Wipers arrived promptly and well packaged. Unfortunately the front two wipers wouldn’t fit so I returned them as well as letting them know. More than three weeks later and still no refund. I paid for the wipers and paid for the postage to return them. Out of pocket and not happy. Wouldn’t consider using or recommending them.
Terrible quality, leaving streak marks after only a few months. Got in touch to ask if the ones I received were faulty and they replied that their wipers have a lifespan of 6-12 months - which is incredibly wasteful in my eyes. Save your money and buy elsewhere.
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