Review Time
I had a disappointing experience. I reserved a specific vehicle but received a different model instead. It was delivered with only half a tank of fuel, yet I was charged for a full tank. After driving a short distance, I noticed handling problems due to the steering being misaligned. Upon inspection, I found that all four tires were flat, which caused unnecessary delays as I had to inflate them. Additionally, the car arrived dirty, but I returned it clean as a courtesy.
I had an unsatisfactory experience. I reserved a specific model but was given a different one. It was delivered with only half a tank yet I was charged for a full tank. After driving a short distance, I noticed that the vehicle was hard to handle due to the steering being misaligned. Upon checking, I discovered that all four tires were flat, which wasted my time as I had to inflate them. The car was also delivered dirty, but I returned it clean out of courtesy.
After encountering issues with a damaged credit card and being unable to retrieve our booked car, this service was the only one at the airport willing to rent a car without a credit card. The staff was friendly and spoke English well, making the process straightforward.
The process at the desk was very easy, although some signs in the parking area were broken, which made it slightly difficult to find the rental space. We were advised to park only in designated spots. Pick up and drop off were smooth, especially since we opted for full insurance to avoid issues. Finding the car in the dark was a bit challenging, but overall it was a good experience.
Our experience with the service was outstanding. After our initial rental plan fell through due to not having our international driver’s license at pickup, the team quickly came to our aid. They were professional, communicative, and had us on the road in no time. The vehicle worked perfectly for our travels and made exploring the area a true delight. Highly recommended!
The car had some scratches, but that was noted in the contract. It could have been cleaner too. Nevertheless, the staff was very friendly, communication was smooth, and the deposit was returned within two days. Overall, I was satisfied.
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