Review Time
Easy Auto Ship, especially Gary Nichols my rep, provided outstanding customer service and explained the process in full. The actual transportation company was amazing, I received a text from dispatch who gave me the pick up date and a number for the driver. Our driver was Boris who was simply awesome at pick up and drop off. Two cars from Connecticut to the greeted Seattle area. Thanks
Anthony is the best representative I have dealt with. Working in customer service myself, I really appreciate all the worry he took away during the shipping process. They will keep you updated along the way. No HIDDEN fees. This company was recommended to me and i highly recommend them.
The whole procedure went smoothly from start to finish. My rep Chris was incredibly pro-actve on getting us the information we needed, put us in touch with the pick up driver, who then put us in touch with the cross country carrier. The car arrived in perfect condition on the date specified. Highly recommend.
Vehicle was stated to be there on a Wednesday. Wednesday came and went and the day that it was supposedly coming kept changing. Somehow 3 day delivery turned into 8 day delivery. Customer service can’t get a hold of the driver or the dispatcher by email or by phone. When the driver finally reached out on day 6 and 7 of not having my vehicle it was excuse after excuse after excuse. Finally on day 8 my vehicle gets delivered at 2:30am! Customer service said oh we will get with the driver for a discount…. Come to find out the discount is only $50!
Terrible experience working with Easy Auto ship. I went with them to ship my car cross country because they were quick to respond and were able to arrange expedited pickup for a higher price which I was ok with. Little did I know this was the start of a nightmare.Once they assign your order out to a dispatch, they pretty much wipe their hands clean and have zero control whatsoever. They send you a dispatch number, but the person on the dispatch line barely communicates with you. So you are pretty much stuck in limbo with 0 updates on your car. Calling Easy Auto ship customer service is no good since they try the exact same number and email with no response. Their claim of “vetting the carriers” is absolute bs. In my case they assigned out to a carrier called “RWB Trucklines Inc”. There is 0 information about this company, and their DOT number has been active for barely 3 months. This screams “red flag”.But that was just the start of my nightmare. A few days after these guys confirmed pickup by the carrier “RWB Trucklines Inc”, I started getting calls from a completely different transportation company “SMG” asking for details of the car. I have no idea who these guys are but apparently they have my car and have taken it to a completely different address 400 miles away. At the same time, the trucker who Easy Auto Ship dispatched my car (“RWB”) out to also sends me texts claiming that he has my car and the delivery will be delayed. So I have no idea who to trust at this point. Calling Easy Auto ship and I get the run around about how some other “phantom” broker likely “sold” my information to another trucking company and they have no control over that. And this is after they have already charged me for their brokerage fee. How on earth does that happen, given that the only company I have talked to and given my details to is Easy Auto Ship ?Meanwhile I am scrambling to try and get my car delivered to me and fortunately for me, the actual truck driver that has my car has been wary enough to not hand off the car to some random person 400 miles away so it doesn't get driven to Mexico. I got in touch with them directly and they basically demanded a higher price to deliver it to me to make up for their lost business, essentially holding me at ransom. Car was finally delivered when i agreed to pay their ransom. I demanded compensation from Easy Auto ship and so far they have refused to take any accountability for this whole mess.In short, they refuse to stand by their claims on their website. They hand off orders to little known companies, clearly some of which are on here to scam and possibly steal vehicles. Then they blatantly lie and accuse me of brokering with another broker, when this is not true at all. Let this ordeal be a warning to folks to stay clear of Easy Auto Ship and “RWB Trucklines”. This was far from “easy”.
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Diy Transport, Inc. is a 3PL Logistics Firm specializing in Nationwide Auto Transport and Freight Commodities for businesses as well as private individuals. We are a young, growing, progressive team of individuals that love working together to provide our customers the most innovative technology and service that the auto transport freight industry has to offer. We are a 5 star rated company on Transport Reviews and hold an A+ accreditation rating with the BBB nationwide.
We also recently launched our Premium International product, EasyAutoShip.com. This is the industry’s first instant, accurate, and international quoting tool offering a level of service that exceeds industry standards with guaranteed pick up times and extra insurance. We can currently provide instant quotes to over 40 countries and 200 ports around the world, with the list building every week.
We are the leaders in instant accurate auto transport quotes anywhere in the world. We power the quoting on platforms like Classic Cars, Hemmings, and Cars-on-line.com as well as several other well-known international websites. We are excited to offer the industry’s first downloadable DIY shipping widget. This will allow any website to actually capture and take action with their auto shipping relevant traffic. It allows your visitors to receive instant and accurate auto shipping quotes nationwide and internationally through Easy Auto Ship. The best part is that it’s FREE to use and download. We even PAY if someone books at your site. Our data has shown that this will help your website visits, as well as decrease its bounce rates, all while giving your visitors something they probably need anyway. It’s a no brainer!
Dealerships and Moving Companies that are interested in using our DIY Portal and Pricing Widget can visit us at https://diytransport.com/enterprise-solutions or call our Business Development Team at (800)-266-2202 to schedule a free Live Demo.
Our name says it all DIY “Do It Yourself”, we have become obsessed with being the LEADER in instant pricing technology and backend support you can trust, to have the ability to… Do It Yourself! From private individuals just visiting our website to corporate accounts using the DIY portal and EBot, our Virtual broker. You can trust that our team will provide you the best technology, service and value for your Auto Transport Need. Guaranteed!
In our short existence we have managed to power instant quotes on platforms like www.hemmings.com along with many other well-known international websites. We are excited to offer the industry’s first down loadable DIY shipping widget. This will allow any website to actually capture and do something with their auto shipping relevant traffic. It allows your visitors to receive instant accurate auto shipping quotes nationwide also to include 200 ports in 40 international countries. The best part is that it’s FREE to use and download. We even PAY if someone books at your site. Our data has shown this will help your website visit times as well as decrease its bounce rates all while giving your visitors something they probably need anyways, it’s a no brainer.
Dealerships and Moving Companies interested in using our DIY portal and pricing Widget please visit us at https://diytransport.com/enterprise-solutions or call our Business Development team and schedule a Live Demo (800)-266-2202
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