Review Time
I have been using Volza for the past 4 years, and my experience has been excellent. In my opinion, Volza is one of the best portals in the export-import data industry.The platform provides highly reliable and near real-time shipment data with one of the fastest update cycles in the market. What stands out the most is the extensive country coverage and the quality of buyer-supplier contact details. The contact information and company insights provided by Volza are among the best available in the industry and have been extremely useful for our business strategy and market research.Another major strength is their customer support team, which is always responsive and helpful whenever any assistance is required.Volza has genuinely helped us with market analysis, identifying buyers and suppliers, and building data-driven business strategies. I would highly recommend Volza to other peers, exporters, importers, and companies looking to make smarter decisions based on global trade data.
“Sharing my personal experience for awareness.We subscribed to Volza for data research, but found the UI layout had very large spacing, requiring continuous scrolling. This made it difficult for our team to work efficiently on a daily basis.Refund was requested immediately, but was declined as per their refund policy (refund only for data inaccuracies).Please ensure you check UI usability, spacing, and demo before subscribing, especially if your work depends on dense data visibility.”
Have published my private contact details without permission and have failed to respond to me or remove my details upon my request. It appears I am not the only person who has experienced this. This demonstrates a consistent lack of ethics.
We have been using Volza for our company, DR Overseas, and it has proven to be a valuable tool in our export operations. The platform has helped us identify potential buyers across multiple markets, making it easier to shortlist and approach the right clients.One of the key benefits we’ve experienced is gaining useful insights into buyer profiles, including their purchasing patterns and payment terms. This has significantly supported our negotiation process and helped us focus on working with reliable, quality buyers.Overall, Volza has contributed positively to our market research and decision-making, enabling us to build stronger and more informed business strategies.
Very bad companyThey promised in demo regarding the access to countries and once I paid they started saying that I don't have access to other countries, so I asked them to refund because I don't have access , now they are deducting money stating some xyz charges. Fraud company please don't buy from them
Be careful of such a company. Will tell you something during the demo and then it will be totally different when you buy it. They will tell you we can only reimburse if the data is wrong and since they will never say it even if it is different to what was promised during the demo and data of smaller companies is not findable which is impossible to filter on the platform btw. Overall, terrible experience and they do everything to not pay you back. Sad to say the least.
This guys gave me wrong information before paying the subscriptions .Such a pathetic platform where we can not get the informational for what we have paid and before taking subscriptions i have clearly informed that what is my requirement but still they can not fulfil .100% THEY HAVE CHEATED WITH MY .SUCH FALSE INFORMATION AND COMMITMENTS.
Customer Service Review for Volza – Shubhanker RaiI had an excellent experience with Volza, and I want to especially recognize Shubhanker Rai for his outstanding customer service. From the very beginning, Shubhanker was incredibly helpful, professional, and responsive. He patiently answered all my questions, no matter how detailed, and made sure I fully understood how to use Volza’s platform to get the most accurate and relevant trade data for my business.His knowledge of the system and global trade data was impressive, and he guided me through every step with clarity and confidence. What truly stood out was his dedication to making sure I was satisfied—he went above and beyond to assist with my specific needs.Thanks to Shubhanker’s support, I now have valuable insights into potential buyers and suppliers that will help grow my business. I highly recommend Volza, and especially commend Shubhanker Rai for his excellent service and professionalism.Abdigani Mohamoud
Pathetic customer service. They tell u to show demo at a particular time and than you are ghosted. no intimation, no follouwp, no meeting link, no communication, total silence, and even if u call them, they dont bother to even pickup and reply.
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Volza is a revolutionary self-service app brings together the export-import trade intelligence of 78+ countries, in just a single subscription. With 12 unique cutting-edge features, introduced first time in the world, Volza gives you a completely do-it-yourself alternative to expensive and cumbersome raw trade data report. You can have smart and intuitive reports, as and when you want it.See more
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