Review Time
Opened the Santander account and no vouchers received from voucher sent. Santander will not help at all as they say it’s nothing to do with them. I did it on the back of Martin Lewis and it wasn’t made clear that the offer was not from Santander. I have tried emailing voucher sent but the emails just come back unsent. Total scam. I hope Martin Lewis does something about this. Very disappointed
I went through the MoneySavingExpert-tracked Santander £100 Amazon.co.uk Gift Card offer for opening an Edge (or Everyday) current account. The T&Cs were clear: “Claim a £100 Amazon.co.uk Gift Card if accepted for a Santander Edge... and complete 30 debit card transactions within 60 days of account opening.”What I did:-Applied via MSE affiliate link-Account approved-Made 30+ qualifying debit card payments within 60 days-Account still open/activeWhat happened next:-No automatic voucher email/link from VoucherSent-Called Santander: "Contact VoucherSent, not us"-VoucherSent: "Submit enquiry with with OLA number, -product, app date, affiliate site"Santander & VoucherSent are just passing the buck.This feels like a classic affiliate scam where the bank promotes but doesn't deliver, and the voucher firm dodges.
SCAM! Applied for a Santander account in October with a £100 voucher as an incentive. It’s now 28th Feb 2026 and still no sign of ‘VoucherSent’ sending my voucher, despite me meeting all of the eligibility criteria and emailing them twice to ask where it is. Will be reported to Santander, Action Fraud and the FCA.
I'd advise people to avoid this company. I applied for a Santander edge account in October 2025 with £100 voucher incentive. Despite meeting the criteria, I have not received the voucher and It's past the deadline of 28/02 and I've reached out twice with no response.I will have to take this up with the consumer authority if nothing is done about it
Opened an Everyday current account expecting a £100 Amazon voucher. I have queried this with Vouchersent and all I get back is a message asking for my OLA number. I do not have this on any documents from Santander. I contacted Santander and they do not have an OLA number either nor can their IT dept recover it. Where do I go from here????UPDATE after a lot of emails and perseverence I got the OLA number from Santander. Now received my Amazon gift card number for the expected £100. Won't be doing this again! Will now close my Santander account.
I received Martin Lewis (MSE's) newsletter and used the link for the Amazon voucher. I followed MSE's instructions to the letter and got a confirmation email from Vouchersent. 4 months go by and nothing so I raised a query with them on 26th Feb as requested. I had a reply stating that my application hadn't been tracked(?) I did try complaining to MSE but they say it is between Santander and Vouchersent and they are unable to help. Unbelievable!
I did not receive the Amazon vouchers I was expecting. This was the only reason I opened the bank account for which that was the incentive. I am told I need to provide information that was not made clear I would need to save. I really do feel that it must be possible to verify that I met the conditions of receiving the vouchers.To say I am disappointed would be an understatement.I feel scammed
I still haven't received my Amazon £100 voucher by the deadline of 26th of Feb. I am extremely annoyed about this, in addition to the time it's taken me to repeatedly fill in the enquiry form and not hear back from you. I've also sent you screenshots showing the sign up confirmation from Vouchersent and the Santander account opening success email. I can also send you the 60 transactions in 30 days proof from my bank statement.
Same as others problem with MSE santander off of £100. Ive fulfilled the offer but they are refusing voucher. Santander wont confirm with them so Ive logged an official complaint being sent to FOS. Voucher sent have no clear method for contact just an enquiry form so you go round and round in circles. You cant provide acreenshots or uploads. Contacted MSE but they arent interested either. Save yourself the hassle and avoid
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