Review Time
Total scam. I signed up for a First Direct bank account switch via the Money Saving Expert website - it said I would receive a £25 Amazon voucher, in December 2025. I got an email from 'Voucher Sent' confirming I was signed up, and the message said I would receive a link for the voucher some time after December 8th. It never materialised. Eventually I gave up on it arriving and chased them but it now says I've left it too long, so they won't let me have it. I am shocked and appalled that a highly regarded figure like Martin Lewis uses these cowboys to make promises they have no intention of keeping. Steer clear of their offers, in order to avoid disappointment.
I have all the evidence submitted to them after opening a Santander account for a £30 voucher and it has been months with no voucher. They got back to me today, to say they sent it in November and I told them I haven’t received nothing from them. Total scam! They are now not responding.
Offered gift card in partnership with moneysupermarket switch purchase. Moneysupermarket shrugs off responsibility, and your enquiries go to a deadbox, receiving same robotic reply. Clearly data farming scheme, supported by moneysupermarket.com
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