Review Time
I ordered 2 zero gravity chairs from this company. These were delivered in a flimsy cardboard box ( which was badly damaged on receipt ) with no protection to the chairs. Each chair was in a plastic bag and packed into the same box. There was quite a lot of scratches on the arms of the chairs which is not acceptable. The company have only offered £10 compensation ! Not offered replacements or refund. Please be aware if ordering these chairs !
I have tried to contact the company via Email regarding a Log burner fan..which was unsuitable when it arrived. The reply was nothing to do with what I had asked..but about a Thermo coupling !! Since then I have emailed several times and as yet have had no reply, and I don't really expect one now. They have had my money and tough luck if it is no use. Be very wary of doing business with this company...BIG connection with China..if not a Chinese company.
Products are fairly priced and well constructed. Loses 2 stars though as customer service is slow, and even sent the package to the wrong location initially, and then tried to push me to refund, when all I wanted was the item I ordered, but after a week of emails they finally sent it out to the correct address. So do not expect a prompt delivery. I would be hesitant about using them again after that though.
Claim your business profile now and gain access to all features and respond to customer reviews.
bestideasuk.co.uk
sherum.com
sassyshopwax.com
moy-furniture.co.uk
bathshed.co.uk
furniturecart.com
hopofurniture.com
www.marchandise-pro.com
rovelab.com
bedworld.net
