rovelab.com

4.7
4.7 Based on 61 reviews

Rove Lab operates across Canada, the United States, Australia, and the United Kingdom, redefining how people experience furniture. Anchored by our sister brand Rove Concepts, we take a mad scientist approach to materials and structural innovation — mergin...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

61 Reviews

5 Star
90%
4 Star
2%
3 Star
2%
2 Star
0%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Guillermo
10/10 Experience

I got my couch fast and was such an easy experience to set up, it is so comfortable! Also given the new Black Friday sales going on right now, it’s hard to pass up on.Big shoutout to Riley the Lab Scientist for helping me with all my questions and going above and beyond!

5
Date of experience: Oct 30, 2025
Chris Habib
I accidentally shipped my couch to my…

I accidentally shipped my couch to my old address. I called and immediately received help. Nicko made sure I received excellent customer service. He was patient, corrected the address, and explained next steps clearly.

5
Date of experience: Oct 29, 2025
Tiffany Whitford
I love my Rove Lab Marshbello couch

I love my Rove Lab Marshbello couch ! It’s so comfy and the fabric is gorgeous in the krypton green color. I had a zipper problem with the middle piece, Rove Lab customer service stepped up and remediated the issue straight away. We are finally lounging as a family in our living space now that we have a comfy couch to hang out on.

5
Date of experience: Oct 28, 2025
Jennifer Johnston
Great experience!

We loved dealing with Rove Lab! Our arm chair is the family favourite and the Rove customer support was incredible. They are unbelievably responsive and helpful. Highly recommend!

5
Date of experience: Oct 28, 2025
Yunus Hassen
Not only do they make a great couch

Not only do they make a great couch, but their customer service is excellent. Price fell by a $100 a few weeks after I purchased and they were happy to refund the difference. So far it’s been a month and the m1 couch is holding up well.

5
Date of experience: Oct 28, 2025
Lana
It’s such a beautiful sofa

I kept seeing the ads on Instagram and then went down the rabbit hole of finding everything out about the M1 module sectional sofa. I’ve never owned a sofa before. Mainly because of my buildings hall way and the hall way in my unit. A regular wood base sofa would never fit. I like the concept of sofa in a box. And was tempted to get something cheaper on Temu. But decided to go with Rove Lab for the lifetime warranty. They also have lots of color options and I went with the Beryllium Blush on the site it looks a little darker blush but in person it’s super light very much more like a neutral pale pink. I’mObsessed with it actually. At first I had sat on the ottoman and sank but its firmed up since yesterday. Mine came with zippers on the back as well as the bottom that you see. They need to update their website to reflect that. As I assumed it was only going to zip up on the bottom. I personally think having zippers on the back to connect them together is way smarter and possibly it’s so you don’t have to have it leaning against a wall? That would be my guess.So far I have zero issues and mine has no flaws and is expanding perfectly. It’s a huge purchase and a lot of money to drop for something you can’t feel or see in person. But I’m pretty happy so far.

5
Date of experience: Oct 16, 2025
Steph R.
Great service

Great service. They are quick and efficient when you contact them, very smooth and positive experience!

5
Date of experience: Oct 16, 2025
Allan
You cannot go wrong with Rove Lab

The sofa was quite comfortable and I was happy with Rove lab a lot. Recently I discovered a little stitching coming off, and within a day, the replacement was already enroute. Super impressive customer service.

5
Date of experience: Oct 14, 2025
Jennie
I wish I had not brought a sofa from…

I wish I had not brought a sofa from this firm . Arrive and the sofa did it match color wise with the pouf . Try and get a return and you are then charged 90 dollars to return . Buyer beware .

1
Date of experience: Oct 09, 2025
Mikael Finley
A+ Customer service

Alea is an incredible employee at Rove. We are overjoyed with the customer service we received. Quick replies and always had our best interests at heart. Rove made it easy and painless for us to replace our M1 Sofa. We are repeat customers at Rove and now will be customers for life. This is an excellent company that takes pride in their product and will stand behind it until the customer is satisfied. We will let our family and friends know they can trust purchasing products at Rove knowing they’ll get not only a quality product but quality customer service as well.

5
Date of experience: Sep 29, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Rove Lab operates across Canada, the United States, Australia, and the United Kingdom, redefining how people experience furniture. Anchored by our sister brand Rove Concepts, we take a mad scientist approach to materials and structural innovation — merging high-fashion design with real-world functionality.

    We’re on a mission to reinvent what furniture shopping, delivery, and assembly should feel like. By removing trade-offs between quality, comfort, design, and cost, we’ve created pieces that outperform traditional furniture — at a fraction of the price.

    EASY TRANSPORTATION
    Our vacuum-compressed designs make moving and delivery effortless. Compact packaging means fewer resources, smaller vehicles, and easier handling — customers can often take home a sofa or bed in their own car, no truck required.

    QUALITY AND COMFORT
    Every piece is crafted with ultra high-resilience foam engineered to withstand compression without compromising comfort or durability. The result? Modular furniture that’s just as — if not more — luxurious and long-lasting than conventional builds.

    ENVIRONMENTALLY FRIENDLY
    By optimizing packaging and shipping space, we significantly reduce carbon emissions and material waste. These efficiencies allow us to deliver premium craftsmanship and design while passing the savings directly to our customers.See more

  • email hello@rovelab.com
  • language https://rovelab.com/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More