Name: wagglehound.com
Telephone: 000000000
Rating: 3.1

VB Guest

Placed order Dec

Placed order Dec. 2. Took 7 days to ship. The tracking info looks fraudulent, package is "waiting." 6 more days later not a peep from WaggleHound and package still hasn't moved. I'm about to report this company.

Date of experience: Dec 15, 2023

Dimity Patterson Guest

2 years ago

Submitted order on 12/5/23

Submitted order on 12/5/23, now 12/21/23, order never shipped. Emailed to cancel order and obtain refund, no response. Time to dispute credit card charge.

Date of experience: Dec 05, 2023

Holly Guest

2 years ago

I placed and paid for an order 12/2/23…

I placed and paid for an order 12/2/23 for 2 snuffle balls. Today, 12/18/23 I still have not received anything and last week I send an email requesting an update on my order and the email has gone unanswered. The only thing I can do now is dispute the charge.

Date of experience: Dec 02, 2023

NB91 Guest

2 years ago

Still waiting for snuffle ball to arrive

I ordered a snuffle ball on Dec 1, 2023. Today is Dec 22, 2023 and no package. Looking at previous reviews I see other people are in the same situation. This company is a fraud. Do not order from them! I am going to dispute the charges. I should have known not to buy it as it's coming from overseas (since the tracking shows it cleared customs).

Date of experience: Nov 30, 2023

Elon Smith Guest

2 years ago

Snuffle ball lasted a day

I saw the snuffle ball on Instagram and ordered it for my sheepadoodle who promptly hewed apart the plastic “housing” the felt strands rolla d tuck into. It seemed very poorly made.

Date of experience: Oct 23, 2023

Rosalie F. Guest

2 years ago

Bed not received!!

I ordered the bed many weeks ago and I am unable to track it, no replies to emails, very bad customer service.

Date of experience: Sep 21, 2023

Lance Taylor Guest

2 years ago

Winnies new basket has arrived

Winnies new basket has arrived , it's lovely and soft, she wasn't sure at first but she eventually got in it. Can't get her out of it in the morning now

Date of experience: Aug 02, 2023

Bryan Guest

2 years ago

Parcel el gone missing

I didn't receive my parcel. Waggle Hound went over and beyond to assist in helping me to get the parcel to me. Much appreciated. RR

Date of experience: Jul 26, 2023

Nadia P. Guest

2 years ago

Cosy Nook dog bed

Cosy Nook dog bedWe recently purchased a cosy nook bed for our extremely anxious dashound.......unfortunately Australia Post managed to loose the original order. The staff at Waggle Hound could not have been more helpful in providing tracking details and following up when we were advised of the loss.....we were immediately offered either a refund or another bed which arrived express 10 days later.Waggle Hound were not responsible for the loss but made sure we were looked after and I cannot recomend them or the product highly enough and our Bentley loves his new bed..