Review Time
Love this bed. Even though it took 3 weeks to arrive and tracking info wasn’t great the customer service via email was excellent and they replied straight away. All of that pales in comparison to how great this bed is. So soft and fluffy my babies love it. I posted a photo of them on facebook
Same problem as most people. The emails they’ve sent have tacking numbers that can’t be tracked. Ordered on June 1st, it’s been almost 2 weeks and I can’t track where my dogs new bed is or how much longer it’s going to take. I’m all about supporting them but they’re taking forever to respond to emails and why does so many people have this tracking problem?
Same problem as most people!!I have sent them 6 emails and they have not answered me, It has terrible customer service, I made my purchase on Jun 10 and I haven't received anything I can't track my dogs new bed. They should stop investing in so much advertising on social media and provide a better service.
I have brought a waggle hound bed and it’s to small for my Tibetan I’ve asked for a refund and they replied to me and said they would give me a refund but they have not given me an address to send it back I have reached out to them twice and still waiting for the address could you please help as I’m a New Zealander and I had to ring my girlfriend to try and find the address or telephone number I’ve tried it can’t get through Regards Alison
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