Name: wallart-direct.co.uk
Telephone: 000000000
Rating: 2.4

Carl Guest

ABSOLUTELY APPALLING DO NOT USE. Order a picture two months ago and they took the payment but after

ABSOLUTELY APPALLING DO NOT USE.
Order a picture two months ago and they took the payment but after 8 weeks and over 30 attempts to contact them through their e mails have got no answer whatsoever.
AVOID LIKE THE PLAGUE!

Date of experience: Feb 26, 2026

RL Guest

1 month ago

Avoid this seller at all costs

I regret not checking the reviews before spending £60 on a canvas a month ago. I still haven't received it, and my emails go unanswered. The customer service line is always busy. Stay away from this seller.

Date of experience: Jan 02, 2026

Spring Guest

2 months ago

Regret not checking reviews before purchasing.

I regret not checking reviews prior to placing my order. I spent £450, and it seems my items will not arrive. I ordered on December 8, but the phone number is out of service, and I haven't received any email responses. This seems like a fraudulent company that should be shut down. I strongly advise against ordering from here; I lost £450.

Date of experience: Dec 22, 2025

VB Guest

2 months ago

Terrible experience with missing orders.

I placed an order for some pictures that never arrived. I attempted to reorder them, but they still didn't show up. They charged me twice for my orders. I reached out via email for clarification, but received no response. I also tried calling without success. This company doesn't seem legitimate; they feel more like a group of thieves.

Date of experience: Dec 11, 2025

Clyde Guest

2 months ago

Poor experience overall

The service was lacking in quality and responsiveness.

Date of experience: Dec 11, 2025

Its_BrytZix77 Guest

2 months ago

Still awaiting my order

I placed an order for a picture on November 6th and have yet to receive it. After multiple emails with no replies and being unable to reach them by phone, I’ve contacted my credit card provider for a refund. I regret not checking the reviews prior to my purchase.

Date of experience: Dec 10, 2025

Pablo131527 Guest

2 months ago

Fraudulent activity

Over a month ago, I paid for a print. After three weeks, I emailed for an update and got no response. I requested a refund but only received a reply saying there were delays due to materials. After waiting another two weeks and emailing again, I still have not heard back. It’s been six weeks, and I have neither the print nor my money back. Please avoid this company; it feels like a scam.

Date of experience: Dec 10, 2025

Katy Harris Guest

2 months ago

Regret buying from this service

I advise against purchasing from this company. I wish I had checked the reviews beforehand. My order has not arrived, and despite sending numerous emails and filling out their contact form, I received no response. I've reported them to consumer protection authorities.

Date of experience: Dec 09, 2025

Gwendolen P. Guest

2 months ago

Another disappointed customer

I find myself yet another victim of this service. Money taken, and I’ve contacted my credit card company for a dispute. After some investigation, it’s clear that this company is unreliable.

Date of experience: Dec 04, 2025

Tony Guest

2 months ago

Terrible service experience

The service was appalling. I ordered a canvas nearly a month ago and have not received any updates. Despite emailing three times, I remain without any information.