Review Time
Our gshp has failed in May this year after 6.5 year use. Fault was welded on board - manufacturing latent defect - had to pay for a new one £000’s but it was faulty and had to be repaired. Switched on the heating in November and it failed again at start of December. Error message had to be referred to warmflow tech dept who cannot diagnose it but have suggested we spend a further £3.5k with no guarantee that the problem will be fixed. New Parts now also unavailable after such a short time, wonder why? No heating for Christmas. Awful - don’t buy
We had a new ground source heat pump installed and since installation it hasn't functioned correctly. The noise which is extremely loud through the pipes sounds like a toilet cistern constantly filling. Our old ground source heat pump, whilst almost 20yrs old never made any such noises. The plumber is scheduled to return for a 2nd time after initial commissioning.
I have been fitting Warmflow boilers for many years and can vouch for the quality of the products and their reliability. They also have a fantastic customer service team and are eager to help should a problem arise. Well done Warmflow
Local merchant delivered Warmflow Pro combi to site last Thursday. The merchants driver hadn't lashed the boiler down, it fell over and obviously caused extensive damage to the internals of the boiler. Informed local Warmflow rep. and I was told within 1 hour that a replacement unit was allocated for delivery to me on the Monday, which it was, less damge. Cannot thank Warmflow enough for the prompt response and support I recieved. Thanks again.
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Warmflow is a market leader in creating innovative, award winning home heating products with over 50 years' experience heating homes. Our expansive range of home heating products are both value for money and market leading including the UK & Ireland's only AA rated oil boiler, a range of highly efficient, intelligent renewable products and a range of cylinders to satisfy the needs of the most demanding households. We pride ourselves on leading the way in innovation, working with customers to ensure we manufacture products which are easy to install & service, using only the highest quality materials which deliver market leading efficiency levels and cost savings.See more
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